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For Companies At a Glance
- Tasks: Lead customer growth strategies and build valuable relationships in the construction sector.
- Company: A top UK construction company with a focus on Facilities Management.
- Benefits: Competitive salary, flexible working arrangements, and career advancement opportunities.
- Why this job: Make a real impact by enhancing brand visibility and driving contract conversions.
- Qualifications: Experience in customer relations and strong relationship-building skills.
- Other info: Join a dynamic team and shape the future of customer engagement.
The predicted salary is between 43200 - 72000 £ per year.
A leading construction company in the UK is seeking a Head of Customer Relations to join their Facilities Management team. This role involves leading customer growth and engagement strategies, building high-value relationships within the public and private sectors, and positioning the company as a trusted service provider. You will also drive the conversion of opportunities into FM contracts and enhance brand visibility. This position offers a competitive salary and flexible working arrangements.
Head of Customer Relations & Growth (FM) employer: BAM
Contact Detail:
BAM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Customer Relations & Growth (FM)
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion for customer relations! When you get the chance to chat with potential employers, share your ideas on enhancing customer engagement and growth strategies.
✨Tip Number 3
Prepare for interviews by researching the company’s recent projects and their approach to customer relations. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you, and applying directly can sometimes give you an edge.
We think you need these skills to ace Head of Customer Relations & Growth (FM)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Customer Relations role. Highlight your achievements in customer engagement and growth strategies to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer relations and how you can help drive our growth. Be specific about your past successes and how they relate to the job.
Showcase Your Relationship-Building Skills: In your application, don’t forget to mention your experience in building high-value relationships. We want to see examples of how you’ve successfully engaged with clients in both public and private sectors.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BAM
✨Know Your Customer Engagement Strategies
Before the interview, brush up on various customer engagement strategies that are effective in the construction and facilities management sectors. Be ready to discuss how you can apply these strategies to enhance customer growth and build strong relationships.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built high-value relationships in previous roles. Think about specific instances where your efforts led to increased customer satisfaction or contract conversions, as this will demonstrate your capability to position the company as a trusted service provider.
✨Understand the Market Landscape
Research the current trends in the construction and facilities management industries. Being knowledgeable about competitors and market demands will help you articulate how you can enhance brand visibility and drive growth for the company.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about the company's current customer relations strategies and how they measure success. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
