At a Glance
- Tasks: Lead the Order to Cash process and optimise it for a digital transformation.
- Company: Join BAM, a leading construction company focused on sustainability and innovation.
- Benefits: Enjoy private health insurance, 26 days leave, and great learning opportunities.
- Other info: Hybrid working model with a focus on inclusivity and personal growth.
- Why this job: Make a real impact in a dynamic environment while driving change and innovation.
- Qualifications: Qualified accountant with strong O2C experience and SAP knowledge.
The predicted salary is between 60000 - 75000 € per year.
At BAM, we are committed to building a sustainable tomorrow through innovation, collaboration, and investment in digital capability. As part of our enterprise-wide ERP transformation, we are strengthening our technical leadership to support the delivery of a robust, integrated, and future‑ready digital platform. BAM UK and Ireland are now recruiting a Business Process Owner – Order to Cash to join our ERP project to be based from any UK office.
The Business Process Owner for Order to Cash (O2C) is responsible for defining, governing, and optimising the end-to-end O2C process across the organisation as part of a major ERP or digital transformation programme on a 12 month FTC.
Making Possible End-to-End O2C Process Ownership- Own the UK&I O2C process across order entry, pricing, fulfilment, invoicing, and cash collection.
- Define process standards, KPIs, governance, and performance measures.
- Ensure seamless integration with related processes such as Procurement, Finance (R2R), Inventory Management, and Customer Service.
- Lead the definition of future‑state O2C processes leveraging SAP standard capabilities.
- Validate and endorse all O2C process design decisions, including exceptions, workflows, and configuration impacts.
- Ensure consistency with master data models, organisational structures, and commercial policies.
- Facilitate workshops to document business requirements for O2C.
- Collaborate with functional consultants to prepare functional specifications.
- Review and approve process flows, design documents, test scripts, and configuration proposals.
- Ensure alignment between business needs and technical solutions.
- Support System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing.
- Validate test coverage for all O2C scenarios including order types, fulfilment methods, pricing rules, billing, and credit processes.
- Ensure O2C readiness for cutover and go‑live activities, including data readiness and process rehearsals.
- Support hypercare to resolve O2C issues post‑go‑live.
- Identify process changes and their impacts on roles, responsibilities, and controls.
- Ensure training materials and documentation reflect the end-to-end O2C process and system changes.
- Drive adoption of new ways of working across commercial, operations, and finance teams.
- Ensure O2C processes adhere to financial, commercial, and regulatory controls.
- Monitor O2C process KPIs and drive process optimisation initiatives.
- Act as the escalation point for O2C process issues and change requests.
- Act as the primary O2C business representative within the programme.
- Engage with Sales, Operations, Finance, Customer Service, and IT teams to ensure alignment.
- Communicate process decisions, risks, and impacts clearly to all relevant stakeholders.
Your team will be based from any UK office on a hybrid basis.
What’s in it for you?- Private Health Insurance
- 26 days annual leave, incremental with years service
- 2 Wellbeing days annually
- Paid maternity & paternity leave
- Learning & Development opportunities - internal progression is encouraged and fostered.
- Company vehicles (role dependent) and many more great perks.
- Qualified accountant or similar accounting certification (ACCA / ACA / ACMA or equivalent)
- Strong experience in Order to Cash, Sales Operations, Commercial Operations, or Billing & Collections.
- Demonstrable expertise in O2C process design, governance, or leadership roles.
- Knowledge of SAP (preferably S/4HANA) O2C capabilities including:
- Delivery & Fulfilment
- Billing & Invoicing
- Credit Management
- Customer Master Data
- Experience working in transformation or ERP implementation programmes.
- Ability to translate business requirements into process and system designs.
- Strong stakeholder management and cross-functional leadership skills.
- Experience in multi-channel order processing or service‑based order management.
- Knowledge of integration points between O2C and Procurement, Inventory, Finance, and Logistics.
- Experience in master data governance, analytics, or workflow automation.
- Familiarity with Agile or hybrid delivery methodologies.
About BAM: Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.
The application process: BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you.
Join us in Making Possible.
Business Process Owner - Order to Cash employer: BAM UK & Ireland
BAM is an exceptional employer that prioritises innovation and collaboration, offering a dynamic work culture where employees are encouraged to grow and develop their skills. With a strong commitment to sustainability and inclusivity, BAM provides comprehensive benefits including private health insurance, generous annual leave, and robust learning and development opportunities, making it an ideal place for professionals seeking meaningful and rewarding careers in the construction industry.
StudySmarter Expert Advice🤫
We think this is how you could land Business Process Owner - Order to Cash
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at BAM or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to Order to Cash processes. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your knowledge of SAP S/4HANA during interviews. Brush up on its O2C capabilities and be ready to discuss how you've used them in past roles. This will demonstrate your expertise and fit for the role.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Business Process Owner - Order to Cash
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Process Owner role. Highlight your experience in Order to Cash and any relevant ERP transformation projects. We want to see how your skills align with our mission at BAM!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the O2C process and how you can contribute to our digital transformation. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your expertise in O2C processes. Use metrics where possible to show the impact of your work. We love numbers that tell a story!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BAM UK & Ireland
✨Know Your O2C Inside Out
Make sure you have a solid understanding of the Order to Cash process. Brush up on key areas like order entry, invoicing, and cash collection. Being able to discuss these topics confidently will show that you're ready to take ownership of the process.
✨Familiarise Yourself with SAP S/4HANA
Since this role involves working with SAP, it’s crucial to understand its capabilities related to O2C. Review how SAP handles delivery, fulfilment, and billing. This knowledge will help you answer technical questions and demonstrate your readiness for the role.
✨Prepare for Stakeholder Engagement
Think about how you would engage with various stakeholders across Sales, Operations, and Finance. Prepare examples of how you've successfully communicated process changes or managed cross-functional teams in the past. This will highlight your leadership skills.
✨Showcase Your Change Management Skills
Be ready to discuss your experience with change management and training. Think of specific instances where you’ve driven adoption of new processes or systems. This will illustrate your ability to lead teams through transformation effectively.
