At a Glance
- Tasks: Supervise cleaning teams and ensure high service standards across multiple sites.
- Company: Join BAM, a leading construction company focused on sustainability and innovation.
- Benefits: Attractive salary, personal growth opportunities, and a company van provided.
- Other info: Mobile role with travel across the South East and South West.
- Why this job: Make a real impact while developing your career in a dynamic environment.
- Qualifications: Previous supervisory experience in cleaning and a full clean driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
BAM UK & Ireland are recruiting a Soft Services Supervisor to join our Facilities Management team. This is a full-time role (37.5 hours, Monday – Friday) with possible evening shifts and will require travel across the project portfolio covering areas around the South East and/or South West. A company van will be provided for the applicant, so a full clean driving license is essential for this role.
The Supervisor will work alongside teams providing soft services across multiple contracts, supervising while ensuring a high standard of cleaning and service to all areas at all times. Duties include:
- Ensure that all tasks are carried out in accordance with key performance indicators.
- Ensure all tasks are carried out in accordance with health, safety and compliance guidelines, rules and procedures.
- Ensure all cleaning and soft service tasks are actioned from the PDR device.
- Manage staffing levels including annual leave and report to the Contracts Manager as necessary.
- Supervise all cleaning staff through daily individual communication and appropriate methods.
- Ensure adequate stocks of consumables are available in nominated cleaning stores and submit requests for replenishments in a timely manner.
- Collate and submit staff timesheets and monthly absence reporting.
- Carry out periodic performance auditing on your team and sites.
- Assist in the training of cleaning staff in the use of approved equipment and methodology following BICSc standards.
- Conduct Regular TBT (tool box talks) in line with company requirements on a monthly basis.
- Ensure all employees comply with their responsibilities as set out in the BAM FM Code of Conduct.
- Record and monitor staff holidays correctly in accordance with BAM policies and procedures.
- Operate as part of the wider One BAM ethos and build good relationships with clients.
- Report any shortfalls or concerns to the Contracts Manager.
- Deal with queries via email/phone.
- Assist the Contract Manager with the Company Quality Assurance Audit as specified.
- Carry out cleaning audits across the projects and attend client meetings when required.
- Ensure all BAM FM policies, procedures and standards are in place and adhered to.
- Other duties as required.
This will be a mobile role, and the hours will be split over several sites and office-based across the working week, including locations such as London, Maidenhead, Sittingbourne, Havant & Milton Keynes, with occasional visits to Exeter and Bristol.
What’s in it for you? A challenging and continuously changing environment in a forward-thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development.
What do you bring to the role?
- Previous supervisory experience in a cleaning/soft service environment.
- BICSc cleaning qualification or equivalent would be an advantage.
- Knowledge of COSHH and H&S.
- Ability to motivate and manage staff performance and ensure that standards are maintained.
- A full clean driving licence is essential for this role.
BAM is committed to ensuring a fully inclusive recruitment and onboarding process. If at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you.
Soft Services Supervisor in Bristol employer: BAM UK & Ireland
BAM is an exceptional employer that prioritises personal growth and a supportive work culture, making it an ideal place for those seeking meaningful employment. With a commitment to sustainability and inclusivity, employees enjoy a dynamic environment where they can thrive, alongside competitive benefits and opportunities for career advancement across various locations in the South East and South West. The provision of a company van and a focus on team collaboration further enhance the appeal of this role.
StudySmarter Expert Advice🤫
We think this is how you could land Soft Services Supervisor in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching BAM and understanding their values. Be ready to discuss how your experience aligns with their mission of building a sustainable tomorrow. Show them you’re not just looking for any job, but this job!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Soft Services Supervisor in Bristol
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Soft Services Supervisor role. Highlight your supervisory experience and any relevant qualifications, like BICSc, to show us you’re the perfect fit!
Showcase Your Skills:Don’t just list your previous jobs; explain how your skills align with the responsibilities mentioned in the job description. We want to see how you can manage teams and maintain high standards in cleaning services.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your experience and achievements quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BAM UK & Ireland
✨Know Your Stuff
Before the interview, make sure you understand BAM's mission and values. Familiarise yourself with their approach to soft services and how they prioritise health and safety. This will show that you're genuinely interested in the role and align with their goals.
✨Showcase Your Leadership Skills
As a Soft Services Supervisor, you'll need to manage a team effectively. Prepare examples of how you've motivated staff in the past, handled performance issues, or ensured compliance with health and safety standards. Be ready to discuss your supervisory experience in detail.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the training processes for new staff or how BAM measures success in their soft services. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
✨Be Ready for Practical Scenarios
Expect to discuss real-life scenarios related to managing cleaning teams or dealing with compliance issues. Think through potential challenges you might face in the role and how you would address them. This will help you stand out as a proactive candidate.
