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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage helpdesk queries in a dynamic environment.
- Company: Leading construction firm known for its supportive team culture.
- Benefits: Competitive salary, flexible working hours, and exciting perks.
- Why this job: Be the first point of contact and make a real difference in operations.
- Qualifications: Strong communication skills and attention to detail; facilities management experience is a plus.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A prominent construction firm is seeking a Support Services Administrator in Bristol. The role involves providing excellent customer service as the first point of contact for service requests and incidents.
Responsibilities include:
- Logging helpdesk queries
- Triaging tasks
- Supporting operational delivery
- Ensuring compliance with processes
Ideal candidates are communicative, detail-oriented, and can thrive in a fast-paced environment, preferably with experience in facilities management. This position offers competitive salary, flexible working, and several perks.
Helpdesk & Operations Administrator in Bristol employer: Bam Uk & Ireland
Contact Detail:
Bam Uk & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk & Operations Administrator in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the construction and facilities management sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and operational support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during interviews. Remember, as a Helpdesk & Operations Administrator, you'll be the first point of contact, so demonstrate how you can handle queries effectively and with a friendly attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Helpdesk & Operations Administrator in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and facilities management. We want to see how your skills match the role, so don’t be shy about showcasing your detail-oriented nature!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Helpdesk & Operations Administrator role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this position.
Showcase Your Communication Skills: Since this role involves being the first point of contact, it’s crucial to demonstrate your communication skills. Whether it’s in your CV or cover letter, make sure we can see how you handle customer interactions and resolve issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Bam Uk & Ireland
✨Know Your Stuff
Make sure you understand the basics of helpdesk operations and facilities management. Brush up on common service requests and incidents you might encounter. This will show that you're not just a good communicator, but also knowledgeable about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or resolved issues quickly. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Detail-Oriented
Since the role requires logging helpdesk queries and ensuring compliance, highlight your attention to detail. You could mention specific tools or methods you use to stay organised and accurate in your work.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s operations or team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
