Account Manager

Building a sustainable tomorrow

What if it brought more purpose, more growth, more balance and more time for what really matters? BAM is where you can do your best work on projects that improve people s lives. And it\’s also where you ll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms.

BAM FM is recruiting an Account Manager to join our team based within the Solihull location, the Account Manager will manage, develop and ensure cohesion of a large service delivery team based across the Tudor Grange Academies Trust sites.

Making Possible

You will-be responsible for the management and co-ordination of all FM services required by the contract which predominantly includes M&E services, building fabric, caretaker duties and cleaning. The role also requires the management of third-party subcontractors.

• Taking full profit and loss accountability for the contract.
• The effective and efficient use of all resources allocated to the management of the contracted service delivery requirements.
• Assist in the identification of employee learning and development needs to meet company objectives.
• Ensure the management of the services is carried out in accordance with contract specification.
• Good commercial, management, and industry practices.
• Quality, environmental, safety and health management systems requirements.
• Appropriate statutory and other legislative requirements including applicable standards and codes of practice.
• The implementation and monitoring of all BAM FM polices.
• Management of M&E sub-contractors on site.
• Arrange and control reactive maintenance and repair works.
• Ensure that all facilities and services are made available within the requirements of the contract specifications.
• Ensure all services are operated in the most economical and efficient manner.
• Instigate and monitor BAM FM Health and Safety Procedures.
• Ensure safe working practices are adhered to by contractors.
• Keep up to date records in accordance with legislative and BAM FM requirements.
• Co-ordinate activities where multiple trades are involved, including permit to work .
• Liaison with Clients Representatives at all levels.
• Preparing concise monthly reports for the client.
• Participate within the contracts on call rota .

Your team

You will be of a large service delivery team based across the Tudor Grange Academies Trust sites.

What s in it for you?

In addition to an attractive salary we offer a significant benefits package including an electric car or car allowance, contributory pension, BUPA, life assurance, 26 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits.

What do you bring to the role?

• Must be a time served Mechanical or Electrically trained individual.
• Educated with appropriate vocational qualifications in mechanical or electrical HNC level and experienced in assessing the operation and maintenance duties within a large facility.
• Service management experience relevant to a working environment within the facilities management industry.
• Good leadership attributes complimented with the ability to communicate, organise, motivate, manage and develop staff.
• Suitable work experience of delivering a diverse portfolio of services utilising a combination of directly employed personnel and subcontracted service providers in a quality-focussed, environment subject to KPI performance monitoring procedures.
• Experience of hard and soft service delivery.
• Experience of managing large teams.
• Membership of an appropriate professional body is desirable.
• Strong IT user skills in Word, Excel, PowerPoint, Computerised Maintenance Management Systems (CMMS) and Finance package software.
• You will be required to undertake an enhanced DBS check.
• Full United Kingdom Driving Licence.

About BAM

BAM FM is one of the UK\’s leading facilities management companies, providing a wide range of services to essential public services and major commercial organisations. Our aim is to improve your efficiency, reduce your carbon footprint and enhance wellbeing for your service users. We design and deliver better services across the education, healthcare, retail and commercial sectors.

Building a sustainable tomorrow. That s our mission and our promise at BAM. It s howwe engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe.

We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

The application process

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. A DBS will be required for this position. \” Join us in Making Possible\”