Helpdesk Operator/Scheduler

Helpdesk Operator/Scheduler

Full-Time On-site
BAM Construct UK

BAM UK & Ireland are recruiting a Helpdesk Operator/ Scheduler/Support Services Administrator to join the team and based out of our offices based at East Midlands Airport in Castle Donington. Working 40 per week 8.00am - 4.30pm Monday - Friday.

Making Possible

  • Updating our CAFM & client operating system, ensuring all specific work orders are actioned.
  • Attaching all relevant documentation to specific work tasks.
  • Pro-actively managing client maintenance services in advance with our nominated contractors.
  • Arranging contractor service visits, co-ordinating with our clients.
  • Producing client site log books and all other associated activity.
  • Supporting other members on the help desk team as and when required.

What do you bring to the role?

  • A positive and flexible approach to work.
  • Must be IT literate and proficient in the use of Microsoft Office and familiar with CAFM.
  • Prior knowledge of Concept Evolution would be advantageous but not essential.
  • The ability to work as part of a team.
  • Able to work on own initiative.
  • Experience within a customer service based environment.

Helpdesk Operator/Scheduler employer: BAM Construct UK

BAM UK & Ireland is an exceptional employer, offering a supportive and inclusive work culture at the Tudor Grange Academy in Redditch. With a strong focus on employee well-being, our enhanced family-friendly benefits and commitment to personal growth ensure that every team member feels valued and empowered to thrive in their role. Join us in a dynamic environment where your contributions make a real difference in building a sustainable tomorrow.

BAM Construct UK

Contact Details:

BAM Construct UK Recruitment Team