Premises Officer in Birmingham

BAM UK & Ireland is recruiting an FM Premises Officer/ Site Manager - Soft Services to join our FM segment and the team based out of The Heights Academy in Solihull. Working 7:00am - 11.00am & 2:00pm - 6:00pm - Split Shift.

• Manage subcontractor activities on site, ensuring all works are delivered in line with safe systems of work.
• Have keyholding responsibility, including the safe opening and closing of premises and overall site security.
• Take responsibility for Health & Safety compliance, ensuring legislative and organisational requirements for H&S and fire safety are met, including accurate record keeping, near miss reporting, and use of the H&S portal, working with the Trust’s Business Manager and the Trust external health & safety adviser.
• Support safety audits, risk assessments, and related compliance activities in conjunction with Trust representatives.
• Support audit activity, including H&S Audits and Action Plans.
• Develop and maintain effective relationships with key stakeholders, including regular engagement with the School Senior Leadership Team and weekly meetings with documented actions.
• Ensure BAM FM policies, procedures, and standards are consistently implemented and adhered to.
• Ensure contractual repair works are completed in line with SLA requirements, including minor repairs and redecoration.
• Coordinate planned preventative maintenance activities in line with the maintenance schedule.
• Arrange and coordinate reactive maintenance and repair works as required.
• Coordinate activities where multiple contractors or trades are involved, including permit to work processes where required.
• Monitor and make minor adjustments to the BMS system to ensure optimal performance for the client, including monthly meter readings and data uploads in line with client processes.
• Manage site waste processes, ensuring correct segregation, compliance with guidelines, and escalation of issues where required.
• Maintain site presentation, including litter control, bin management, and general external cleanliness, including oversight of weed control and winter gritting arrangements.
• Receive and coordinate deliveries (both for BAM and school), ensuring appropriate distribution across the site.
• Carry out general site duties as required, including portering tasks such as mail delivery and movement of furniture and equipment.
• Support procurement activities by obtaining quotations and raising purchase requests in line with agreed processes.
• Provide input into contract performance and reporting, ensuring accurate site-level information is captured and shared.
• Maintain accurate contract administration records and site documentation.
• Undertake any reasonable duties required to support the effective operation of the contract.
• Support a school, where relevant, in the management of their minibus.

The role is primarily Monday to Friday, with working hours aligned to site requirements. The role is site-based within a school part of a multi-academy trust, with occasional travel required across other Trust sites where needed.

Reporting to the Account Manager, the Premises Officer/Site Manager is responsible for the day-to-day delivery of services on site, ensuring the school runs safely, smoothly and without disruption.

• Experience delivering both hard and soft FM services in a live environment
• Good understanding of Health and Safety compliance and safe systems of work
• Experience coordinating day-to-day site operations and dealing with issues as they arise
• Ability to build effective working relationships with school staff and stakeholders
• Understanding of contract requirements and service standards (SLA/KPI awareness)
• IT skills including Word, Excel, PowerPoint and CAFM systems
• Strong organisational, interpersonal and people management skills
• BICS understanding is desirable but not essential
• You will be required to undertake an enhanced DBS check
• Full United Kingdom Driving Licence.