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- Tasks: Lead a team to enhance the end user experience with innovative tech solutions.
- Company: Balyasny Asset Management, a leader in financial services with a focus on user experience.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Shape the future of workplace technology and make a real impact on user satisfaction.
- Qualifications: 8+ years in end user platforms and 3+ years in people management required.
- Other info: Join a collaborative team that values innovation and continuous improvement.
The predicted salary is between 48000 - 72000 £ per year.
Balyasny Asset Management (BAM) is creating a new function to elevate the end user experience across the firm. We are seeking a hands-on leader to manage a small team of engineers dedicated to delivering a seamless, delightful, and secure technology environment for every BAM employee. This team will own the platforms and services that power our daily work—laptops, desktops, mobile devices, authentication, conference rooms, and collaboration suites (Slack, O365, Zoom, and more). You will work closely with engineering and support teams to ensure our core user platforms are intuitive, reliable, and a pleasure to use. This is a unique opportunity to shape the future of how BAM works, driving innovation and best-in-class user experience at every touchpoint.
As a Manager, End User Engineering at BAM, you will:
- Lead and inspire a team of engineers focused on the holistic end user experience
- Own the strategy, architecture, and execution for all end user platforms and services
- Champion user experience, ensuring our technology is frictionless, modern, and empowering
- Partner with engineering, support, and business teams to deliver solutions that anticipate and exceed user needs
- Drive continuous improvement in device management, authentication, collaboration tools, and conference room technology
- Develop and enforce standards for usability, security, and reliability across all user-facing platforms
- Stay current on industry trends and emerging technologies to keep BAM at the forefront of workplace innovation
- Participate in on-call rotation and operational support as needed
Core Tech Domains:
- Application packaging, deployment, and patch management
- Remote access and mobility solutions
- Conference room and AV technology
- Endpoint security and compliance
- Self-service platforms and user support automation
To be considered a good cultural fit, you must be:
- Passionate about delivering outstanding user experiences
- A collaborative partner who thrives on cross-team engagement
- An effective communicator with both technical and non-technical stakeholders
- A leader who motivates and develops their team
- Proactive, resourceful, and always looking for ways to improve
To be considered a good technical fit, you must have:
- 8+ years of hands-on experience managing end user platforms in a fast-paced, global environment
- 3+ years of people management experience
- Deep expertise in endpoint management and collaboration tools
- Experience designing and supporting conference room and AV solutions
- Strong understanding of endpoint security, compliance, and automation
- Experience working closely with support and engineering teams to deliver holistic solutions
- Familiarity with scripting or automation (PowerShell, Python, etc.)
- Experience in financial services or similarly demanding environments is a plus
Don’t have all the skills listed above? Have extra skills you think are important that we haven’t thought of? Please, let us know by applying and telling us a bit more about yourself and why you think you’re qualified!
Manager, End User Engineering employer: Balyasny Asset Management L.P.
Contact Detail:
Balyasny Asset Management L.P. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, End User Engineering
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at BAM or similar firms. A friendly chat can open doors and give you insights that might just help you land that interview.
✨Tip Number 2
Show off your skills in action! If you’ve got a portfolio or examples of past projects, bring them along to interviews. Demonstrating your hands-on experience with end user platforms can really set you apart from the crowd.
✨Tip Number 3
Prepare for the unexpected! Be ready to tackle some technical questions or scenarios during interviews. Brush up on your knowledge of endpoint management and collaboration tools so you can impress the hiring team with your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining BAM and being part of their innovative journey.
We think you need these skills to ace Manager, End User Engineering
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering outstanding user experiences! In your application, share specific examples of how you've improved user satisfaction in previous roles. This will help us understand your commitment to creating a delightful tech environment.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in managing end user platforms. We want to see how your skills align with our needs, so don’t be shy about showcasing your expertise in endpoint management and collaboration tools!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and how they relate to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Balyasny Asset Management L.P.
✨Know Your Tech Inside Out
Make sure you’re well-versed in the core tech domains mentioned in the job description. Brush up on application packaging, endpoint security, and collaboration tools like Slack and O365. Being able to discuss these topics confidently will show that you’re not just a manager but also a hands-on leader.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and developed your team in previous roles. Think about specific situations where you motivated your engineers or improved user experiences. This will help demonstrate that you’re the collaborative partner BAM is looking for.
✨Communicate Clearly with All Stakeholders
Practice explaining technical concepts in simple terms. You’ll need to engage with both technical and non-technical stakeholders, so being able to bridge that gap is crucial. Consider role-playing with a friend to refine your communication skills.
✨Stay Ahead of Industry Trends
Research the latest trends in end user experience and technology. Be ready to discuss how emerging technologies could benefit BAM. Showing that you’re proactive and resourceful will align perfectly with their vision for innovation.
