At a Glance
- Tasks: Lead a team to enhance the end user experience with innovative technology solutions.
- Company: Balyasny Asset Management, a leader in workplace innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Shape the future of technology at BAM and make a real impact on user experience.
- Qualifications: 8+ years in end user platforms and 3+ years in people management.
- Other info: Join a collaborative team focused on delivering outstanding user experiences.
The predicted salary is between 48000 - 72000 £ per year.
Balyasny Asset Management (BAM) is creating a new function to elevate the end user experience across the firm. We are seeking a hands-on leader to manage a small team of engineers dedicated to delivering a seamless, delightful, and secure technology environment for every BAM employee. This team will own the platforms and services that power our daily work—laptops, desktops, mobile devices, authentication, conference rooms, and collaboration suites (Slack, O365, Zoom, and more). You will work closely with engineering and support teams to ensure our core user platforms are intuitive, reliable, and a pleasure to use. This is a unique opportunity to shape the future of how BAM works, driving innovation and best-in-class user experience at every touchpoint.
As a Manager, End User Engineering at BAM, you will:
- Lead and inspire a team of engineers focused on the holistic end user experience
- Own the strategy, architecture, and execution for all end user platforms and services
- Champion user experience, ensuring our technology is frictionless, modern, and empowering
- Partner with engineering, support, and business teams to deliver solutions that anticipate and exceed user needs
- Drive continuous improvement in device management, authentication, collaboration tools, and conference room technology
- Develop and enforce standards for usability, security, and reliability across all user-facing platforms
- Stay current on industry trends and emerging technologies to keep BAM at the forefront of workplace innovation
- Participate in on-call rotation and operational support as needed
Core Tech Domains:
- Application packaging, deployment, and patch management
- Remote access and mobility solutions
- Conference room and AV technology
- Endpoint security and compliance
- Self-service platforms and user support automation
To be considered a good cultural fit, you must be:
- Passionate about delivering outstanding user experiences
- A collaborative partner who thrives on cross-team engagement
- An effective communicator with both technical and non-technical stakeholders
- A leader who motivates and develops their team
- Proactive, resourceful, and always looking for ways to improve
To be considered a good technical fit, you must have:
- 8+ years of hands-on experience managing end user platforms in a fast-paced, global environment
- 3+ years of people management experience
- Deep expertise in endpoint management and collaboration tools
- Experience designing and supporting conference room and AV solutions
- Strong understanding of endpoint security, compliance, and automation
- Experience working closely with support and engineering teams to deliver holistic solutions
- Familiarity with scripting or automation (PowerShell, Python, etc.)
- Experience in financial services or similarly demanding environments is a plus
Don’t have all the skills listed above? Have extra skills you think are important that we haven’t thought of? Please, let us know by applying and telling us a bit more about yourself and why you think you’re qualified!
Manager, End User Engineering in London employer: Balyasny Asset Management L.P.
Contact Detail:
Balyasny Asset Management L.P. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, End User Engineering in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research BAM’s culture and values, and think about how your experience aligns with their mission to enhance user experience. We suggest practising common interview questions and even some technical scenarios related to end user platforms.
✨Tip Number 3
Showcase your passion! When you get the chance to chat with potential employers, let your enthusiasm for delivering outstanding user experiences shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are proactive and eager to join our team at BAM.
We think you need these skills to ace Manager, End User Engineering in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering outstanding user experiences! In your application, share specific examples of how you've improved user satisfaction in previous roles. This will help us understand your commitment to creating a delightful tech environment.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in managing end user platforms. We want to see how your skills align with our needs, so don’t be shy about showcasing your expertise in endpoint management and collaboration tools!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and responsibilities. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Balyasny Asset Management L.P.
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like endpoint management and collaboration tools. Brush up on your knowledge of AV solutions and security compliance, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and driving user experience improvements. Think about specific situations where you inspired your team or implemented successful strategies to enhance technology environments.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle real-world challenges related to end user platforms. Practice articulating your thought process and decision-making skills, especially in fast-paced environments like financial services.
✨Communicate Clearly with All Stakeholders
Since the role involves working with both technical and non-technical teams, practice explaining complex concepts in simple terms. This will demonstrate your effective communication skills and ability to engage with diverse audiences.