At a Glance
- Tasks: Engineer and operate end-user platforms, focusing on seamless user experiences and automation.
- Company: Join BAM, a leading firm with a commitment to innovation and user experience.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with potential travel and excellent career advancement opportunities.
- Why this job: Make a global impact by enhancing user experiences with cutting-edge technology.
- Qualifications: 5+ years in endpoint engineering and strong skills in Apple and remote access solutions.
The predicted salary is between 60000 - 80000 £ per year.
BAM is seeking an End User Experience Engineer to join our End User Experience Engineering team.
This role helps engineer and operate end-user endpoint platforms across the firm, including modern remote access solutions (SASE/ZTNA), Apple (i OS/i Pad OS, mac OS via Jamf) and mobility, and contributing as a generalist across core end-user platforms (Windows endpoint ecosystem, collaboration clients, remote access, and experience telemetry).
This is an engineering role focused on standardization, automation, and reliability at scale.
You will partner with Windows/VDI engineering, IAM, networking, security, and application teams to deliver a consistent and measurable end-user experience globally.
Key Responsibilities
- Apply a user-first mindset to build and maintain an end user experience that is seamless, efficient and world-class
- Own next-gen remote access client rollouts (SASE/ZTNA) and ongoing management
- Own core engineering and operations for Apple endpoints and mobility, including:
- Apple Business Manager, Automated Device Enrollment, and VPP app distribution
- i OS/mac OS lifecycle management (patching/upgrades, configuration profiles, compliance mechanics)
- Provide baseline Android coverage (Android Enterprise) for enrollment, compliance, and core app delivery.
• Contribute as a generalist across end-user platforms, including
- Troubleshooting end-user experience issues spanning endpoints, identity, network/proxy, and Saa S client behavior
- Application delivery and lifecycle support (packaging standards, deployment validation, rollback approaches)
- Build automation and reporting using scripting and APIs (Jamf API, device management APIs, and lightweight integrations as needed).
- Apply AI/LLM tools to reduce operational toil and improve troubleshooting, automation, and documentation (within firm controls and data handling standards).
- Produce and maintain runbooks, operational documentation, and change validation procedures; contribute to post-incident improvements and standardization.
Qualifications
- Required
- 5+ years of experience in endpoint engineering, EUC, or end-user platform engineering in an enterprise environment (financial services preferred).
- Strong hands‑on experience managing seamless and secure remote access solutions on a global scale.
- Strong hands‑on experience with Apple platform management and solid mac OS fundamentals.
- Experience managing i OS/i Pad OS devices at scale (enrollment, compliance, app deployment).
- Working knowledge of Android Enterprise fundamentals (enrollment models, compliance, app delivery).
- Scripting/automation skills (bash/zsh and/or Python) and comfort working with APIs.
- Proven ability to troubleshoot cross-domain issues involving endpoints, identity, and network dependencies.
- Preferred
- Familiarity with Windows endpoint ecosystem (basic SCCM/Intune concepts, packaging/deployment validation, client troubleshooting).
- Practical experience using AI/LLMs (Copilot/Chat GPT-style tools) to improve operational efficiency.
What You Bring
- Strong ownership and follow-through; comfortable operating in a high-impact user environment.
- Bias toward standardization and automation over manual administration.
- Clear communication and effective cross-team partnering.
- Additional Information
- This role supports a global user base and may require flexibility to meet business needs.
- Occasional travel to BAM office locations may be required.
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End User Experience Engineer employer: Balyasny Asset Management L.P.
Balyasny Asset Management L.P. is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. Employees benefit from a culture that prioritises professional growth, with ample opportunities for development through mentorship and cross-functional projects. The firm’s commitment to understanding geopolitical dynamics ensures that team members are at the forefront of impactful investment strategies, making their work both meaningful and rewarding.
Contact Details:
Balyasny Asset Management L.P. Recruitment Team
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We think you need these skills to ace End User Experience Engineer
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