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- Tasks: Lead transformative projects to enhance housing repairs and improve resident satisfaction.
- Company: Dynamic council focused on housing improvement and community impact.
- Benefits: Competitive daily rate, hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference in the community while driving impactful change.
- Qualifications: Experience in programme management and organisational redesign, preferably in housing.
- Other info: Join a diverse team committed to innovation and excellence in public service.
Overview
£650 per day
Inside IR35
London
6 months
Hybrid (2-3 days per week)
Interviews are ongoing. You will be responsible for driving forward the Repairs Improvement Programme, an essential part of the Council’s wider Housing Improvement Plan. This role focuses on organisational redesign and implementing a new operating model to improve service efficiency, resident satisfaction, and operational standards. You will lead high-impact change initiatives, working closely with senior managers, trade teams, and support functions to embed new ways of working across the repairs service.
About the Programme Manager – Repairs role:
- Lead the delivery of organisational change projects aligned to the new repairs operating model for their DLO.
- Translate strategic priorities into actionable project plans, milestones, and measurable benefits.
- Collaborate with internal teams to redesign processes, roles, and structures that enhance productivity and resident experience.
- Oversee programme documentation including risk registers, benefits tracking, and governance reporting.
- Ensure enabling functions (ICT, procurement, finance, performance) are aligned to support the new model.
Your previous experience as a Programme Manager – Repairs:
- Proven experience delivering large-scale organisational redesign or service transformation, ideally within housing or public sector environments.
- Strong programme and project management skills, with a track record of implementing operating model changes.
- In-depth understanding of housing repairs services and sector-specific challenges; direct experience in repairs improvement is highly desirable.
- Skilled in stakeholder engagement across diverse groups including frontline teams, contractors, and residents.
- Excellent communication skills, with the ability to produce clear, compelling reports and presentations for senior audiences.
If you are interested in this opportunity, please send your CV today to Melanie at m.machin@baltimoreconsultingltd.com or call 0117 3137110.
Our clients are passionate about creating and evolving a diverse workforce and do not discriminate against any employee or applicant. Recruiting decisions are based on your experience and skills. Any reasonable adjustments in the workplace will be fully supported during the application and hiring process.
PLEASE NOTE – Due to the high volume of applications we are currently receiving, should you not receive a response within 48hrs please assume you have been unsuccessful on this occasion.
Programme Manager – Repairs employer: Baltimore Consulting
Contact Detail:
Baltimore Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager – Repairs
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for Programme Manager roles. A friendly chat can lead to insider info about openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the Council’s Housing Improvement Plan and think about how your experience aligns with their goals. We want you to walk in there ready to impress with your knowledge and ideas.
✨Tip Number 3
Showcase your achievements! When discussing your past projects, focus on measurable outcomes and how you improved service efficiency or resident satisfaction. Numbers speak louder than words, so bring those stats!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re here to support you every step of the way in landing that Programme Manager gig.
We think you need these skills to ace Programme Manager – Repairs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Programme Manager – Repairs role. Highlight your experience in organisational redesign and service transformation, especially within housing or public sector environments. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects you've led that relate to repairs improvement and how you’ve engaged stakeholders effectively. We love a good story!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and if you have examples of reports or presentations you've created, mention them. We appreciate clarity and impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Baltimore Consulting
✨Know Your Stuff
Make sure you understand the ins and outs of the Repairs Improvement Programme. Brush up on organisational redesign and service transformation, especially in housing or public sector contexts. Being able to discuss specific challenges and solutions will show that you're not just familiar with the role but genuinely invested in it.
✨Showcase Your Experience
Prepare to share concrete examples from your past roles where you've successfully led change initiatives. Highlight your project management skills and any measurable benefits you've achieved. This is your chance to demonstrate how your experience aligns with the requirements of the Programme Manager role.
✨Engage Stakeholders
Think about how you would engage with various stakeholders, from frontline teams to senior managers. Be ready to discuss your approach to stakeholder engagement and how you would ensure everyone is on board with the new operating model. This shows that you can foster collaboration and drive change effectively.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. You may need to present complex ideas or reports to senior audiences, so being able to communicate effectively is key. Consider preparing a brief presentation or summary of your vision for the repairs service to showcase your communication skills during the interview.
