At a Glance
- Tasks: Lead transformation programmes to improve housing services and outcomes for residents.
- Company: High-profile Housing Needs and Homelessness service in London.
- Benefits: Competitive daily rate, hybrid working, and immediate start.
- Other info: Join a diverse team committed to continuous improvement and support.
- Why this job: Make a real difference in people's lives while driving meaningful change.
- Qualifications: Experience in transformation, project management, and stakeholder engagement.
The predicted salary is between 56233 - 60010 £ per year.
£450 per day Inside IR35 | Start Date ASAP 3 months London Hybrid Working
Are you a transformation professional who thrives on delivering meaningful change and improving outcomes for residents? This is an exciting opportunity to join a high-profile Housing Needs and Homelessness service where you will lead complex improvement programmes, influence senior stakeholders, and drive modernisation across critical frontline services. Reporting into the Head of Service Modernisation, you will play a pivotal role in shaping service delivery, strengthening compliance, improving performance, and ensuring residents remain at the heart of everything you do.
Your Role as Service Modernisation Manager:
- Lead complex transformation programmes, service reviews, and improvement initiatives across Housing Needs and Homelessness
- Develop business cases, diagnostic reviews, project plans, governance reports, and performance frameworks
- Drive process redesign, compliance improvements, and operational efficiencies through data-led decision making
- Manage project risks, budgets, benefits realisation, and stakeholder engagement across multidisciplinary teams
- Act as a trusted advisor and critical friend to senior leaders, influencing strategic decisions and embedding continuous improvement
Your Previous Experience as a Service Modernisation Manager:
- Proven track record of delivering successful transformation, change, and service improvement programmes
- Strong project management expertise with experience of governance, risk management, and assurance frameworks
- Experience within housing, homelessness, local government, or similarly complex public sector environments
- Exceptional stakeholder management skills with the ability to influence, negotiate, and build credibility at senior levels
- Project Management or Change Management qualification such as PRINCE2, APM, APMG, or equivalent
Our clients are passionate about creating and evolving a diverse workforce and do not discriminate against any employee or applicant. Recruiting decisions are based on your experience and skills. Any reasonable adjustments in the workplace will be fully supported during the application and hiring process.
Service Modernisation Manager in London employer: Baltimore Consulting
Baltimore Consulting is an exceptional employer that fosters a values-driven culture, prioritising quality and integrity in every aspect of its work. As a Recruitment Consultant in Bristol, you'll benefit from a hybrid work model, enjoy uncapped commission, and generous holiday allowances, all while contributing to meaningful appointments in the public sector. The company is committed to employee growth, providing ample opportunities for professional development in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Modernisation Manager in London
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Service Modernisation Manager in London
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Baltimore Consulting
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Baltimore Consulting.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Baltimore Consulting that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
