At a Glance
- Tasks: Lead and oversee licensing services, ensuring smooth operations across various regulatory areas.
- Company: Local authority seeking a proactive Licensing Service Manager for a critical interim role.
- Benefits: Competitive day rate, flexible hybrid working, and immediate impact on service delivery.
- Other info: Opportunity for career growth and a commitment to diversity in the workplace.
- Why this job: Make a real difference in a fast-paced environment while supporting and developing your team.
- Qualifications: Proven experience in licensing services, strong communication skills, and ability to manage teams.
3-6-month contract (ASAP start)
Day rate: £425 per day (flexible, market-aligned)
Inside IR35 (via umbrella)
Hybrid working (1–2 days onsite – flexible)
CVs are being reviewed immediately and interviews will be taking place shortly.
Are you ready to step into a critical leadership role where your expertise will keep essential regulatory services running smoothly? We are seeking an experienced Licensing Service Manager to provide interim cover for a local authority service, ensuring continuity across a broad and complex licensing function. This is a high-impact opportunity to lead, stabilise and support a service covering areas such as taxis, scrap metal, gambling, animal licensing and more.
You will play a key role in maintaining operational performance, supporting less experienced officers, and ensuring governance, committee processes, and policy delivery continue seamlessly during a period of absence.
Your role as Licensing Service Manager:
- Lead and oversee the day-to-day delivery of licensing services across multiple regulatory areas
- Act as the key point of contact for governance, ensuring reports and decisions are taken to Licensing Committee in line with agreed timelines
- Provide hands‑on support to Licensing Officers, including site visits, inspections and resolving complex cases
- Support and develop frontline staff, helping to upskill less experienced team members
- Manage immediate operational challenges and ensure service continuity
- Lead on recruitment for a current vacant post within the team
- Work collaboratively with senior stakeholders, Members and partner agencies
You’ll be instrumental in keeping the service running effectively, balancing strategic oversight with hands‑on delivery in a fast‑paced environment.
Your previous experience as Licensing Service Manager:
- Proven experience leading licensing or regulatory services within a local authority setting
- Strong knowledge of the Licensing Act and wider regulatory frameworks
- Experience preparing reports and presenting to Licensing Committee / advising Members
- Background in licensing enforcement, inspections and compliance activity
- Experience managing or supervising teams of Licensing Officers / Inspectors
- Exposure to Safety Advisory Groups (SAG) or event licensing is highly desirable
- Ability to step in quickly, take ownership, and deliver under pressure
- Strong stakeholder engagement and communication skills
This is an opportunity to make an immediate impact in a role where your expertise will ensure stability, governance, and service delivery during a critical period.
If you’re interested in discussing this Licensing Service Manager opportunity in more detail or know someone who may be suitable, please get in touch or apply today.
We offer a senior referral scheme upon successful placement of your recommendation, so do reach out. Our clients are committed to creating and evolving a diverse workforce. Recruiting decisions are based on experience and skills, and any reasonable adjustments will be fully supported throughout the recruitment process.
Licensing Service Manager in London employer: Baltimore Consulting
As a Licensing Service Manager with us, you will join a forward-thinking local authority that values leadership and operational excellence. Our hybrid working model promotes a healthy work-life balance, while our commitment to employee development ensures you have the resources and support needed to thrive in your role. With a focus on collaboration and community impact, this is an opportunity to make a meaningful difference in regulatory services while enjoying a supportive and dynamic work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Licensing Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the licensing and regulatory field. Let them know you're on the lookout for opportunities, and don’t hesitate to ask for introductions or recommendations. You never know who might have the inside scoop on a role that’s perfect for you!
✨Tip Number 2
Prepare for those interviews! Research the local authority's current licensing challenges and think about how your experience can help tackle them. Be ready to share specific examples of how you've led teams and managed complex cases in the past.
✨Tip Number 3
Showcase your hands-on experience! During interviews, highlight your ability to step in quickly and manage operational challenges. Talk about your previous roles where you’ve supported less experienced officers and ensured service continuity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our team and make an impact!
We think you need these skills to ace Licensing Service Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Licensing Service Manager role. Highlight your relevant experience in leading licensing services and any specific regulatory frameworks you've worked with. We want to see how your background aligns with what we're looking for!
Showcase Your Leadership Skills:In your application, emphasise your leadership experience, especially in managing teams of Licensing Officers. Share examples of how you've supported less experienced staff or handled operational challenges. This will help us see your potential impact in the role.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your achievements and skills.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Baltimore Consulting
✨Know Your Licensing Stuff
Make sure you brush up on the Licensing Act and any relevant regulatory frameworks. Being able to discuss these confidently will show that you're not just familiar with the role, but that you truly understand the complexities involved.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams or managed licensing services in the past. Think about specific challenges you faced and how you supported your team through them. This will demonstrate your capability to step into a leadership role seamlessly.
✨Engage with Stakeholders
Be ready to talk about your experience working with senior stakeholders and Members. Highlight any successful collaborations or presentations you've done, as this will showcase your communication skills and ability to navigate complex relationships.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to resolve complex cases or manage operational challenges. Be prepared to discuss your approach and the outcomes, as this will illustrate your ability to deliver under pressure and maintain service continuity.
