Housing Support Business Lead in London

Housing Support Business Lead in London

London Temporary Home office (partial)
Baltimore Consulting

At a Glance

  • Tasks: Lead critical housing systems and drive service improvements in a dynamic environment.
  • Company: Join a forward-thinking organisation focused on housing support and technology.
  • Benefits: Competitive daily rate, hybrid working, and opportunities for professional growth.
  • Other info: Immediate start with a focus on diversity and inclusion in hiring.
  • Why this job: Make a real impact on housing services while collaborating with diverse teams.
  • Qualifications: Experience in ICT, digital operations, and supplier management required.

3–6 month contract (immediate start). £650 per day. Inside IR35 (via umbrella). Hybrid working – 2 days on site – London.

Are you ready to step into a high‑impact Housing Support Business Lead role where you’ll take ownership of critical housing systems and drive real service improvements? As a Housing Support Business Lead, you will report directly into senior technology leadership, acting as the key link between housing services, digital teams and external suppliers, ensuring systems remain stable, compliant and continuously improving.

This position puts you at the centre of operational delivery and transformation, giving you the opportunity to influence decision‑making, enhance system performance and play a pivotal role in housing service delivery.

Your role as Housing Support Business Lead:

  • Lead incident, problem and change management across housing applications
  • Drive system performance, stability and continuous improvement initiatives
  • Ensure data integrity, governance and compliance across all platforms
  • Act as the key stakeholder liaison between business, tech and suppliers
  • Support system upgrades, transformation programmes and service improvements

Your experience as Housing Support Business Lead:

  • Strong background in ICT, Digital or Technology Operations
  • Hands‑on experience with NEC Housing systems or similar platforms
  • Proven success with supplier and vendor management
  • Solid understanding of ITSM frameworks (incident, change, release management)
  • Experience delivering business change and service improvement in complex environments

Our clients are committed to building diverse and inclusive teams. Recruitment decisions are based on your experience and skills, and any reasonable adjustments will be fully supported throughout the process.

Housing Support Business Lead in London employer: Baltimore Consulting

Baltimore Consulting is an exceptional employer that fosters a values-driven culture, prioritising quality and integrity in every aspect of its work. As a Recruitment Consultant in Bristol, you'll benefit from a hybrid work model, enjoy uncapped commission, and generous holiday allowances, all while contributing to meaningful appointments in the public sector. The company is committed to employee growth, providing ample opportunities for professional development in a supportive environment.

Baltimore Consulting

Contact Details:

Baltimore Consulting Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Support Business Lead in London

Get Involved in Tech Meetups

If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!

Leverage Your University’s Resources

University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!

Show Your Skills with Micro-Projects

Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!

Apply Directly through Our Website

When you spot an opening at Baltimore Consulting that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!

We think you need these skills to ace Housing Support Business Lead in London

Incident Management
Problem Management
Change Management
NEC Housing Systems
Supplier Management
Vendor Management
ITSM Frameworks

Some tips for your application 🫡

Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!

Tailor Your Cover Letter:For a temporary role at Baltimore Consulting, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Baltimore Consulting can make all the difference!

List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.

Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Baltimore Consulting will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!

How to prepare for a job interview at Baltimore Consulting

Showcase Your Problem-Solving Skills

In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.

Brush Up on Relevant Technologies

Make sure you’re familiar with key technologies relevant to the role at Baltimore Consulting. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.

Emphasise Your Adaptability

Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.

Pitch Your Consulting Mindset

Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Baltimore Consulting.