At a Glance
- Tasks: Lead and oversee licensing services, ensuring smooth operations across various regulatory areas.
- Company: Local authority seeking a proactive Licensing Service Manager for a critical interim role.
- Benefits: Competitive day rate, hybrid working, and immediate impact in a leadership position.
- Other info: Opportunity for career growth and to support a diverse workforce.
- Why this job: Make a real difference by stabilising essential services during a crucial period.
- Qualifications: Proven experience in licensing services and strong stakeholder engagement skills.
3-6-month contract (ASAP start)
Day rate: £425 per day (flexible, market-aligned)
Inside IR35 (via umbrella)
Hybrid working (1–2 days onsite – flexible)
CVs are being reviewed immediately and interviews will be taking place shortly.
Are you ready to step into a critical leadership role where your expertise will keep essential regulatory services running smoothly? We are seeking an experienced Licensing Service Manager to provide interim cover for a local authority service, ensuring continuity across a broad and complex licensing function. This is a high-impact opportunity to lead, stabilise and support a service covering areas such as taxis, scrap metal, gambling, animal licensing and more.
You will play a key role in maintaining operational performance, supporting less experienced officers, and ensuring governance, committee processes, and policy delivery continue seamlessly during a period of absence.
Your role as Licensing Service Manager:
- Lead and oversee the day-to-day delivery of licensing services across multiple regulatory areas
- Act as the key point of contact for governance, ensuring reports and decisions are taken to Licensing Committee in line with agreed timelines
- Provide hands‑on support to Licensing Officers, including site visits, inspections and resolving complex cases
- Support and develop frontline staff, helping to upskill less experienced team members
- Manage immediate operational challenges and ensure service continuity
- Lead on recruitment for a current vacant post within the team
- Work collaboratively with senior stakeholders, Members and partner agencies
You’ll be instrumental in keeping the service running effectively, balancing strategic oversight with hands‑on delivery in a fast‑paced environment.
Your previous experience as Licensing Service Manager:
- Proven experience leading licensing or regulatory services within a local authority setting
- Strong knowledge of the Licensing Act and wider regulatory frameworks
- Experience preparing reports and presenting to Licensing Committee / advising Members
- Background in licensing enforcement, inspections and compliance activity
- Experience managing or supervising teams of Licensing Officers / Inspectors
- Exposure to Safety Advisory Groups (SAG) or event licensing is highly desirable
- Ability to step in quickly, take ownership, and deliver under pressure
- Strong stakeholder engagement and communication skills
This is an opportunity to make an immediate impact in a role where your expertise will ensure stability, governance, and service delivery during a critical period. If you’re interested in discussing this Licensing Service Manager opportunity in more detail or know someone who may be suitable, please get in touch or apply today.
We offer a senior referral scheme upon successful placement of your recommendation, so do reach out. Our clients are committed to creating and evolving a diverse workforce. Recruiting decisions are based on experience and skills, and any reasonable adjustments will be fully supported throughout the recruitment process.
Licensing Service Manager employer: Baltimore Consulting
Join a forward-thinking local authority that values leadership and expertise in regulatory services. With a commitment to employee development and a collaborative work culture, this role offers the chance to make a significant impact while enjoying flexible hybrid working arrangements. You'll be supported in your professional growth and have the opportunity to lead a dedicated team during a critical period, ensuring essential services run smoothly.
StudySmarter Expert Advice🤫
We think this is how you could land Licensing Service Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the licensing and regulatory field. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of the Licensing Act and be ready to discuss how you've tackled operational challenges in the past. We want you to shine and show them you’re the right fit for this critical leadership role.
✨Tip Number 3
Don’t forget to showcase your hands-on experience! When discussing your previous roles, highlight specific examples where you’ve led teams or managed complex cases. This will demonstrate your ability to step in quickly and deliver under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our network, so don’t hesitate to put yourself out there!
We think you need these skills to ace Licensing Service Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Licensing Service Manager role. Highlight your relevant experience in leading licensing services and any specific regulatory frameworks you've worked with. We want to see how your background aligns with what we're looking for!
Showcase Your Leadership Skills:In your application, emphasise your leadership experience. Talk about how you've supported and developed teams in the past, especially in a local authority setting. We’re keen to see how you can bring that expertise to our team!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your achievements and skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who take the initiative to connect directly with us.
How to prepare for a job interview at Baltimore Consulting
✨Know Your Licensing Stuff
Make sure you brush up on the Licensing Act and any relevant regulatory frameworks. Being able to discuss these confidently will show that you’re not just familiar with the role, but that you truly understand the complexities involved.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams or managed licensing services in the past. Think about specific challenges you faced and how you supported your team through them. This will demonstrate your capability to step into a leadership role seamlessly.
✨Engage with Stakeholders
Be ready to talk about your experience working with senior stakeholders and Members. Highlight any successful collaborations or presentations you've done, as this will illustrate your strong communication skills and ability to engage effectively.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to licensing challenges. Practise how you would handle complex cases or operational issues, as this will showcase your problem-solving abilities and readiness to take ownership under pressure.
