Assistant SEND Case Officer (BSO)
Assistant SEND Case Officer (BSO)

Assistant SEND Case Officer (BSO)

Full-Time 42000 - 42000 £ / year (est.) No home office possible
Baltimore Consulting

At a Glance

  • Tasks: Support SEND services by managing inboxes and liaising with families and professionals.
  • Company: London Local Authority offering a hybrid working environment.
  • Benefits: Competitive pay of £210 per day and flexible working arrangements.
  • Why this job: Make a difference in the lives of children with special educational needs.
  • Qualifications: Strong SEND knowledge and excellent communication skills required.
  • Other info: Join a supportive team with opportunities for professional growth.

The predicted salary is between 42000 - 42000 £ per year.

6 month interim contract, London Local Authority, £210 per day, Inside IR35 (via umbrella), Hybrid working (1 day per week on site).

Baltimore Consulting are currently partnered with a London Local Authority to appoint an Assistant SEND Officer on an interim basis. This role is ideal for someone with strong SEND knowledge, administrative capability, and experience working in a fast‑paced local authority setting. You will support the SEND service by managing inboxes, liaising with families and professionals, and working closely with the SEND Officers to ensure smooth delivery of statutory services.

Your Role as Assistant SEND Officer

  • Manage and respond to emails in shared SEND inboxes.
  • Provide administrative support to SEND Officers and senior staff.
  • Liaise with parents, schools, and professionals to support EHCP processes.
  • Update case files and records accurately using Capita.
  • Support timely responses to casework and statutory deadlines.

Your Experience as an Assistant SEND Officer

  • Experience using Capita (desirable).
  • Strong understanding of SEND processes and terminology.
  • Excellent written and verbal communication skills.
  • Comfortable managing a busy inbox and handling sensitive information.
  • Local authority experience preferred, ideally in a SEND or education team.

If you’re interested in discussing this opportunity in more detail or know someone who may be a good fit, please contact Lucy Connick or Simon Floyd on 0117 3137110 or apply today. We offer a referral scheme for successfully placed recommendations – feel free to get in touch! Our clients are committed to building an inclusive workforce and welcome applications from all backgrounds. Reasonable adjustments will be fully supported during the recruitment and onboarding process.

Assistant SEND Case Officer (BSO) employer: Baltimore Consulting

As an Assistant SEND Case Officer with a London Local Authority, you will be part of a dedicated team committed to supporting children and families in the community. The role offers a hybrid working model, allowing for flexibility while ensuring you can engage directly with families and professionals. With a focus on professional development and inclusivity, this position provides a meaningful opportunity to contribute to the SEND service while enhancing your skills in a supportive environment.
Baltimore Consulting

Contact Detail:

Baltimore Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant SEND Case Officer (BSO)

✨Tip Number 1

Network like a pro! Reach out to your connections in the SEND field or local authority. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

✨Tip Number 2

Prepare for interviews by brushing up on your SEND knowledge. Familiarise yourself with current policies and practices. We want you to shine when discussing how you can support families and professionals!

✨Tip Number 3

Showcase your admin skills! Be ready to discuss how you've managed busy inboxes or handled sensitive information in past roles. We love hearing about your experiences that relate directly to the Assistant SEND Officer role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you have questions.

We think you need these skills to ace Assistant SEND Case Officer (BSO)

SEND Knowledge
Administrative Capability
Experience in Local Authority Setting
Email Management
Communication Skills
Liaising with Families and Professionals
Understanding of EHCP Processes
Case File Management
Capita Software Proficiency
Handling Sensitive Information
Time Management
Attention to Detail
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with SEND processes and local authority settings. We want to see how your skills match the role, so don’t hold back on showcasing your relevant experience!

Show Off Your Communication Skills: Since this role involves liaising with families and professionals, it’s crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this ability.

Highlight Your Administrative Experience: We’re looking for someone who can manage busy inboxes and handle sensitive information. Be sure to mention any previous administrative roles or tasks that showcase your organisational skills and attention to detail.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.

How to prepare for a job interview at Baltimore Consulting

✨Know Your SEND Stuff

Make sure you brush up on your knowledge of SEND processes and terminology. Familiarise yourself with the latest updates in legislation and best practices, as this will show your commitment and understanding of the role.

✨Showcase Your Admin Skills

Prepare examples of how you've successfully managed busy inboxes or provided administrative support in previous roles. Highlight your experience with tools like Capita, as this will be a big plus for the interviewers.

✨Communicate Clearly

Practice your verbal and written communication skills. You’ll need to demonstrate that you can liaise effectively with families, schools, and professionals, so think of scenarios where you’ve done this successfully.

✨Be Ready for Scenario Questions

Expect questions about how you would handle sensitive information or manage casework under tight deadlines. Prepare some thoughtful responses that reflect your problem-solving abilities and your experience in a fast-paced environment.

Assistant SEND Case Officer (BSO)
Baltimore Consulting

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