Service Manager QA in Reading

Service Manager – Quality Assurance (Children’s Social Care)

The following information provides an overview of the skills, qualities, and qualifications needed for this role.
£400 – £450 per day
South
3 Months Initially
Hybrid Working

CVs are being reviewed immediately, and interviews will take place week commencing receipt of applications.

About your role as Service Manager – Quality Assurance (Children’s Social Care)

• Lead and oversee all Quality Assurance activity across Children’s Social Care
• Manage and drive monthly practice audits, thematic audits, and targeted QA programmes
• Identify key learning themes across services and facilitate “closing the loop” activity to ensure learning is embedded into frontline practice
• Strengthen practice improvement through effective quality assurance, challenge, and reflective learning frameworks
• Support the senior leadership team in preparation for Ofsted inspections and monitoring visits
• Add strategic and operational capacity to accelerate practice improvement across the wider QA service
• Work closely with partners, managers, and practitioners to support consistency, quality, and performance
• Contribute to the development and delivery of continuous improvement plans aligned to inspection frameworks

About you

• Extensive experience in Children’s Social Care quality assurance, auditing, or service improvement roles
• Strong understanding of Ofsted ILACS frameworks, inspection readiness, and regulatory expectations
• Skilled in delivering, analysing, and reporting on practice audits and thematic reviews
• Ability to translate learning into actionable improvements and influence practice at all levels
• Confident facilitator with experience running learning forums, reflective sessions, or practice development workshops
• Strong leadership skills with experience managing or supporting QA, IRO, CP, or performance staff
• Excellent analytical skills with the ability to triangulate data, audit findings, and feedback
• Experience of working within a local authority or similar organisation

If you’re interested in discussing this opportunity in more detail, or know someone who may be suitable, please contact Sarah Macrae on (phone number removed) or apply today. xiskglj

(We offer a senior referral scheme upon successful placement of your recommendation — please get in touch.)