Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 1st line IT support and assist with technical projects.
- Company: Join HTG UK, a dynamic company transforming IT services.
- Benefits: Earn £16,000, enjoy 25 days leave, and receive structured training.
- Why this job: Kickstart your IT career with hands-on experience and expert training.
- Qualifications: A passion for IT, positive attitude, and GCSEs in Maths and English.
- Other info: Supportive team environment with great growth opportunities.
The predicted salary is between 8000 - 11200 £ per year.
Ready to dive into the world of IT? HTG UK is looking for a motivated IT Apprentice to join its growing team and begin a career in technology that makes a real difference. HTG provides managed IT services and modern technology solutions that help organisations stay secure, productive, and connected. The company focuses on delivering reliable IT services and supporting critical systems, ensuring organisations can operate smoothly every day.
This opportunity is ideal for someone with a genuine interest in IT, a positive attitude, and enthusiasm for learning. HTG is looking for a motivated individual who is eager to develop new technical skills and grow into a successful IT professional. Whether the candidate already has some experience or is just starting out, a willingness to learn and a passion for technology are essential. The successful candidate will be joining a supportive and friendly IT team who understand what it is like to start a career in technology. At HTG, teamwork and continuous learning are important values, and apprentices are encouraged and supported as they build their skills and confidence.
As part of the apprenticeship, the successful candidate will receive structured training delivered by Baltic Apprenticeships, including two-day training blocks every 4-6 weeks, alongside hands-on experience in the workplace. This combination of practical experience and expert training will help develop the technical knowledge and professional skills needed for a successful IT career. In this role, you'll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day In The Job
- Provide 1st line IT support (and occasional 2nd line support) to internal and external users.
- Respond to and manage support requests using the Halo ITSM ticketing system.
- Troubleshoot and resolve hardware, software, and network issues.
- Work alongside a senior engineer to deliver managed IT infrastructure services.
- Assist with IT projects and technical support activities.
- Support clients with device setup and maintenance (e.g. laptop builds and wipes).
- Assist with school-based IT support tasks such as classroom device management.
- Work with different teams to support technical solutions and client proposals.
- Create and maintain technical documentation and process guides.
Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships.
Desired Qualities, Skills And Knowledge
- A genuine interest in IT and technology.
- Enthusiasm for learning new technical skills.
- Willingness to develop and grow within an IT career.
- Positive attitude towards work and learning.
- Good work ethic and motivation.
- Willingness to take initiative and support the team when needed.
- Grade 4 in GCSE Maths & Grade 5 in GCSE English.
Salary, Hours & Benefits
£16,000 per annum. 8am-4pm Monday to Friday. 25 days annual leave plus.
it apprenticeship in Newcastle upon Tyne employer: Baltic Training Services Limited
Contact Detail:
Baltic Training Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land it apprenticeship in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the IT industry, attend local tech meetups, or join online forums. You never know who might have a lead on an apprenticeship or can give you insider tips.
✨Tip Number 2
Show off your passion for IT! Create a personal project or contribute to open-source software. This not only boosts your skills but also gives you something impressive to talk about in interviews.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to IT support. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace it apprenticeship in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your genuine interest in technology shine through. Share any personal projects or experiences that sparked your enthusiasm for IT – it’ll make you stand out!
Tailor Your Application: Make sure to customise your application to fit the role. Highlight relevant skills and experiences that align with what we’re looking for in an IT Apprentice. A little effort goes a long way!
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using simple language and clear formatting. Avoid jargon unless it’s relevant, and keep your sentences short and to the point.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Baltic Training Services Limited
✨Show Your Passion for IT
Make sure to express your genuine interest in technology during the interview. Share any personal projects or experiences that highlight your enthusiasm for IT. This will show the interviewers at HTG that you're not just looking for a job, but that you truly want to build a career in this field.
✨Prepare for Technical Questions
Brush up on basic IT concepts and be ready to answer questions related to hardware, software, and networking. Even if you’re just starting out, demonstrating your willingness to learn and your understanding of fundamental principles can set you apart from other candidates.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the company culture. Inquire about the training process with Baltic Apprenticeships or how the team collaborates on IT projects. This shows that you’re engaged and serious about the opportunity, plus it gives you valuable insights into what working at HTG will be like.
✨Demonstrate Team Spirit
Since teamwork is a key value at HTG, be sure to highlight any past experiences where you worked effectively in a team. Discuss how you supported others or contributed to group projects, as this will resonate well with the interviewers looking for a collaborative spirit.