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- Tasks: Lead a dynamic team to support business development and drive success.
- Company: Join a thriving company in Thornaby with a focus on excellence.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Make a real impact by leading a results-driven team and maximising opportunities.
- Qualifications: Experience in team leadership and a passion for customer service.
- Other info: Office-based role with a vibrant team culture.
The predicted salary is between 36000 - 60000 £ per year.
Baltic Recruitment are currently recruiting for a Permanent Business Support Team Leader, for a client located in Thornaby. The successful candidate will play a pivotal role in supporting the UK Business Development Manager by overseeing all aspects of business support services to the highest standard.
This position involves direct line management of the Business Support Team, setting the standard for performance, professionalism, and adherence to company policies and procedures. The Team Leader is expected to lead by example, fostering a results-driven and customer-focused team environment.
In addition to managing own performance, the Team Leader is responsible for driving the team's success against agreed targets and KPIs including outbound calls, booked meetings, and the generation of gainful business leads. You will lead the team in organising a multitude of high-quality appointments for the Business Development Representatives while ensuring accurate CRM usage, reporting, and tracking.
The Team Leader will advocate a proactive and professional approach to ensure all enquiries and potential revenue opportunities are fully maximised, and that every customer interaction reflects the high standards and expectations of the company.
This is an office-based role, so candidates must either have a reliable commute or drive to be able to access the office.
Business Support Team Leader employer: Baltic Recruitment Services
Contact Detail:
Baltic Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Business Support Team Leader role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase how you can lead a results-driven team and drive success against targets.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with managing a business support team and achieving KPIs. Highlight your leadership style and how you foster a customer-focused environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Business Support Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Team Leader role. Highlight your experience in managing teams and driving performance, as well as any relevant achievements that showcase your ability to meet targets and KPIs.
Showcase Leadership Skills: In your cover letter, emphasise your leadership style and how you foster a results-driven environment. We want to see examples of how you've led by example and motivated your team to achieve success.
Be Professional and Proactive: Demonstrate your professionalism in every aspect of your application. Use clear and concise language, and make sure to proofread for any errors. Show us that you can advocate a proactive approach in your written communication.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Baltic Recruitment Services
✨Know Your Stuff
Make sure you understand the role of a Business Support Team Leader inside out. Familiarise yourself with the key responsibilities, like managing the team and driving performance against targets. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you set standards for performance or fostered a results-driven environment. This will demonstrate your ability to lead by example, which is crucial for this role.
✨Be Customer-Focused
Since the role emphasises a customer-focused approach, be ready to discuss how you've maximised customer interactions in previous positions. Share specific instances where you turned enquiries into opportunities, showcasing your proactive attitude.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the company's goals, team dynamics, or how success is measured. It shows that you're engaged and serious about the role, plus it gives you valuable insights into the company culture.
