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- Tasks: Enhance customer satisfaction and support the sales team in a dynamic environment.
- Company: Join a recruiting firm focused on customer success and collaboration.
- Benefits: Enjoy competitive salary, paid time off, and training opportunities.
- Why this job: Make a real difference in customer experiences while growing your career.
- Qualifications: 3-5 years of customer service experience with strong communication skills.
- Other info: Fast-paced environment with opportunities for professional growth.
The predicted salary is between 24500 - 32000 £ per year.
A recruiting firm is seeking a UK Customer Service Specialist to enhance customer satisfaction and support the sales team in Newton Aycliffe. You will manage customer inquiries through various channels and collaborate with departments to resolve issues promptly.
Ideal candidates have 3-5 years' experience in customer service, strong communication and organizational skills, and can thrive in a fast-paced environment.
Salary ranges from £24,500 to £32,000, alongside benefits including paid time off and training opportunities.
UK Customer Success & Support Specialist | Paid Benefits in Bath employer: Baltic Recruitment Limited
Contact Detail:
Baltic Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Customer Success & Support Specialist | Paid Benefits in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer service field and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your skills! During interviews, highlight your strong communication and organisational skills. Share specific examples of how you've managed customer inquiries and resolved issues quickly in past roles to demonstrate your fit for the position.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're genuinely interested in joining our team and enhancing customer satisfaction.
We think you need these skills to ace UK Customer Success & Support Specialist | Paid Benefits in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills that match the job description. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer success and how you can contribute to our team. Keep it engaging and relevant to the role – we love a good story!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Baltic Recruitment Limited
✨Know Your Customer Service Basics
Brush up on your customer service principles and best practices. Be ready to discuss how you've handled difficult situations in the past, as this role is all about enhancing customer satisfaction.
✨Showcase Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. Consider doing mock interviews with a friend to refine your responses and ensure you come across as confident and approachable.
✨Familiarise Yourself with the Company
Research the recruiting firm and understand their values and mission. This will help you tailor your answers to align with what they’re looking for in a candidate and show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific customer scenarios. Think of examples from your previous experience where you resolved issues effectively, and be ready to explain your thought process.
