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- Tasks: Kickstart your IT career with hands-on support and training in a dynamic environment.
- Company: Join Cambridge Support, a multi-award-winning IT company with a supportive team.
- Benefits: Enjoy 25 days holiday, private healthcare, and exciting team nights out.
- Why this job: Gain valuable skills and qualifications while making a real impact in IT.
- Qualifications: Passion for IT, eagerness to learn, and good organisational skills required.
- Other info: Progression opportunities available, with full training from Baltic Apprenticeships.
The predicted salary is between 8000 - 10000 £ per year.
Start your career in IT with Cambridge Support! Cambridge Support are a multi-award-winning IT support company which includes a team of qualified IT professionals with a range of experience to provide you with unlimited support on the start of your journey. They are looking for an apprentice who is eager and ready to learn to be part of their growing team. With Cambridge Support, they will encourage you to bring fresh ideas and become a valuable member.
You will receive training from Baltic Apprenticeships where classes will be via online every 4-6 weeks over a 2 day period. We will make sure you are supported each step of the way to ensure you are receiving all the knowledge and skills you need to grow into the world of IT. You will also be able to enjoy great perks working with Cambridge Support which includes:
- 25 days annual leave plus bank holiday
- Team incentives/nights out
- Private healthcare
- Progression opportunities
In this role, you'll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
- Security processes such as password resets, MSA resets/enrolments, data encryption, internal security processes etc.
- Support with SLAs on the ticketing system.
- Document tasks and track escalations through the ticketing system.
- Provide support over the phone, email, tickets and occasional F2F site visits.
- Use a range of troubleshooting tools like ninja for remote access, Microsoft lighthouse, Wireshark, command prompt and Cisco Meraki.
- Install and configure hardware such as adding additional RAM, changing SSDs, working with routers etc.
- Conduct software updates like service packs, security patches and driver updates.
Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships.
Desired Qualities, Skills and Knowledge:
- Has a genuine passion for IT.
- Eager to learn.
- Demonstrates good organisational skills.
- Shows enthusiasm within the role.
- Grade 4 in GCSE Maths & Grade 5 in GCSE English.
Salary, Hours & Benefits:
- £15,000 - £17,000 per annum.
- 9am-5:30pm Monday to Friday.
- 25 days holiday plus bank holiday.
- Pension scheme.
- Private healthcare.
- Team incentives/nights out.
- Progression opportunities.
This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we'll support you to take the next steps, including further training and progression onto a Level 4 qualification.
Your Training with Baltic Apprenticeships:
This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You'll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you'll accelerate your skills and get the qualification and confidence you need to thrive in IT. You'll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.
IT Apprenticeship in Saint Neots employer: Baltic Apprenticeships
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship in Saint Neots
✨Tip Number 1
Network like a pro! Reach out to people in the IT industry, especially those connected to Cambridge Support. Attend local tech meetups or online webinars to make connections and learn about potential job openings.
✨Tip Number 2
Prepare for interviews by practising common IT support questions. We recommend setting up mock interviews with friends or family to get comfortable talking about your skills and experiences. Remember, confidence is key!
✨Tip Number 3
Show off your passion for IT! During interviews, share any personal projects or relevant experiences that demonstrate your eagerness to learn and grow in the field. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Apprenticeship in Saint Neots
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let your enthusiasm for IT shine through! Share any personal projects or experiences that sparked your interest in technology. We love seeing candidates who are genuinely excited about starting their journey in this field.
Tailor Your Application: Make sure to customise your application to fit the role at Cambridge Support. Highlight relevant skills and experiences that align with the job description. We want to see how you can bring fresh ideas to our team!
Be Clear and Organised: Keep your application neat and easy to read. Use bullet points for key skills and experiences, and make sure to proofread for any typos. Good organisation reflects the skills we’re looking for in an apprentice!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your path to a rewarding career in IT. We can’t wait to hear from you!
How to prepare for a job interview at Baltic Apprenticeships
✨Know Your IT Basics
Before heading into the interview, brush up on your IT fundamentals. Familiarise yourself with common troubleshooting tools like command prompt and Wireshark, as well as basic security processes. This will show your genuine passion for IT and eagerness to learn.
✨Show Enthusiasm
Cambridge Support is looking for someone who is eager and ready to learn. During the interview, express your enthusiasm for the role and the company. Share any personal projects or experiences that highlight your interest in IT, as this can set you apart from other candidates.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the apprenticeship programme, training opportunities, and team dynamics. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Demonstrate Organisational Skills
Since good organisational skills are desired, come prepared with examples of how you've managed tasks or projects in the past. Whether it's schoolwork or personal projects, being able to articulate your approach to organisation will impress the interviewers.
