At a Glance
- Tasks: Support IT systems, troubleshoot issues, and assist with classroom technologies.
- Company: Drapers Multi-Academy Trust, a supportive environment for aspiring tech professionals.
- Benefits: £15,000 salary, 22/25 days leave, pension scheme, and career progression.
- Other info: Join a dynamic team and gain valuable skills in a fast-paced environment.
- Why this job: Kickstart your IT career with hands-on experience and expert training.
- Qualifications: Basic IT knowledge, problem-solving skills, and eagerness to learn.
The predicted salary is between 8000 - 10500 £ per year.
Drapers Multi-Academy Trust is offering an exciting opportunity for an IT Apprentice to kick start their career in technology while making a real impact every day. The successful apprentice will dive into the world of IT, learning on the job and becoming a key part of the team that keeps the Trust's schools running smoothly. In this role, the apprentice will support computers, networks, tablets, classroom technologies and a wide range of digital tools used daily by staff and students. You will be hands-on from day one, solving real issues, contributing to interesting projects and developing valuable technical skills. You will also receive support and guidance from experienced IT professionals who are committed to helping you grow into a confident and skilled member of the team.
The role includes 22/25 days annual leave plus bank holidays, providing a great work-life balance, along with strong development and progression opportunities in a growing organisation. This apprenticeship offers an excellent launchpad for a long and successful career in IT. Drapers Multi-Academy Trust is seeking applicants who are passionate about technology, eager to learn and enthusiastic about working in a fast-paced, varied environment where no two days are the same. In this role, you'll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
- Provide first-line support for hardware, software, and network issues.
- Assist with the installation, configuration, and troubleshooting of computer systems and peripherals.
- Manage and respond to service desk tickets, ensuring timely resolution of user issues.
- Help with regular maintenance tasks, including software updates, backups, and system monitoring.
- Assist in maintaining inventory of IT equipment and software licenses.
- Support SLAs and escalations by adhering to response times, resolving issues promptly and escalating unresolved problems to the appropriate level.
- Document tasks, escalations and provide an audit trail of IT issues and efficiently log, track and resolve issues.
- Provide support for end-users, including password resets, software installations, and user account management.
Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships.
Desired Qualities, Skills and Knowledge:
- Basic understanding of computer hardware, software, and networking concepts.
- Good problem-solving skills and attention to detail.
- Good communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Eagerness to learn and adapt in a fast-paced environment.
- Willingness to learn.
- A basic understanding of safeguarding and child protection in schools.
- Grade 4 in GCSE Mathematics & Grade 5 in GCSE English.
Salary, Hours & Benefits:
- £15,000 per annum.
- 8am-4:30pm Monday to Friday.
- Progression Opportunities.
- 22/25 days annual leave.
- Pension scheme.
This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we'll support you to take the next steps, including further training and progression onto a Level 4 qualification.
Your Training with Baltic Apprenticeships:
This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You'll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you'll accelerate your skills and get the qualification and confidence you need to thrive in IT. You'll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.
IT Apprenticeship in Romford employer: Baltic Apprenticeships
Drapers Multi-Academy Trust is an exceptional employer for aspiring IT professionals, offering a dynamic work environment where you can make a tangible impact from day one. With a strong focus on employee development, you will receive comprehensive training and mentorship while enjoying a healthy work-life balance with generous annual leave. This apprenticeship not only provides hands-on experience in a supportive team but also paves the way for future career progression in the ever-evolving field of technology.
StudySmarter Expert Advice🤫
We think this is how you could land IT Apprenticeship in Romford
✨Tip Number 1
Network like a pro! Reach out to people in the IT field, attend local tech meetups, or join online forums. The more connections we make, the better our chances of landing that apprenticeship.
✨Tip Number 2
Show off your passion for tech! Create a personal project or contribute to open-source software. This not only boosts your skills but also gives us something impressive to talk about in interviews.
✨Tip Number 3
Prepare for those interviews! Research common IT interview questions and practice your answers. We want to show our enthusiasm and readiness to learn, so let’s nail that first impression!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities that pop up.
We think you need these skills to ace IT Apprenticeship in Romford
Some tips for your application 🫡
Show Your Passion for Tech:When you're writing your application, let your enthusiasm for technology shine through! We want to see that you're eager to learn and grow in the IT field, so share any relevant experiences or projects that showcase your interest.
Tailor Your Application:Make sure to customise your application to fit the role. Highlight your skills and experiences that align with the job description, especially those related to problem-solving and teamwork. This will help us see why you’re a great fit for our team!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get that application in!
How to prepare for a job interview at Baltic Apprenticeships
✨Know Your Tech Basics
Brush up on your understanding of computer hardware, software, and networking concepts. Being able to discuss these topics confidently will show the interviewers that you're genuinely interested in the IT field and ready to learn.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled tech issues in the past, whether it's fixing a friend's computer or troubleshooting a software problem. This will demonstrate your ability to think critically and solve problems, which is key for this role.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Good communication skills are essential, especially when helping end-users with their IT issues. Make sure you can articulate your thoughts clearly during the interview.
✨Express Your Eagerness to Learn
Let them know how excited you are about the opportunity to grow and develop your skills in a fast-paced environment. Highlight your willingness to learn from experienced professionals and adapt to new challenges as they arise.
