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- Tasks: Lead onboarding and development for new Coaches, ensuring their success from day one.
- Company: Join Baltic, a leader in talent development with a focus on people and growth.
- Benefits: Competitive salary, bonus scheme, and structured leadership development.
- Other info: Dynamic environment with clear progression opportunities and supportive mentorship.
- Why this job: Make a real impact by empowering others to thrive in their roles.
- Qualifications: Passion for developing people, strong communication, and coaching skills required.
The predicted salary is between 43000 - 46000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Department: Operations
Line Manager: Head of Operational Excellence
Location: Morton Park, Darlington
Enhanced DBS Check Required: Yes
Salary: £43,000.00 - £46,000.00 per annum
Bonus Scheme: Yes
What’s the job? The Junior Talent Development Manager plays a key role in delivering both Baltic's operational strategy and wider people strategy by ensuring every new Coach is set up for success from day one. This role is responsible for creating a structured, engaging, and supportive onboarding and development journey that helps new starters build confidence, capability, and performance throughout their first 12-15 months with the business. At Baltic, we are committed to investing in every new starter and giving every individual the best possible opportunity to succeed. We want all new Coaches to feel supported, connected, and empowered to thrive in their role, with a dedicated point of contact throughout their onboarding and development journey. The Junior Talent Development Manager will play a central role in shaping those early experiences, ensuring new starters feel welcomed, valued, and equipped for long term success. First impressions matter, and this role will often be the face of Baltic for new starters within Operations. This role is ideal for someone who is genuinely passionate about developing people and helping others grow. You will be a motivating, patient, and empathetic manager with strong communication skills and a coaching led approach to management. You will take pride in supporting individuals to overcome challenges, build confidence, and achieve their potential, while maintaining high standards of learner experience, quality, and performance across the team.
Role Responsibilities (including but not limited to):
- Lead an Exceptional Onboarding Experience
- Own and deliver a structured, engaging, and high impact onboarding journey for all new Coaches
- Create a consistent experience that builds confidence, capability, and performance from the outset
- Ensure every Coach feels supported, connected, and set up for long-term success
- Recruit & Develop High Performing Coaches
- Take full ownership of a Coach's development journey during their first 12-15 months
- Embed Baltic's quality standards, values, and performance expectations into daily practice
- Use a coaching led management style to build autonomy, resilience, and professional confidence
- Build strong technical competence within new Coaches by developing their subject knowledge, digital expertise, and confidence in delivering high quality learner support across programmes.
- Ensure Coaches continuously develop their industry awareness and capability through structured learning, coaching, and practical application.
- Drive Performance & Quality
- Monitor and manage key performance indicators, including:
- Retention
- Timely achievement rates
- EPA achievement outcomes
- T&L Quality
- Learner progressions
- Right First Time
- Customer satisfaction
- A dedicated mentor to provide ongoing guidance, support, and advice
- Structured leadership development tailored to help you succeed in your first management role
- Regular coaching and check-ins to support your growth and development
- Sessions with the People & Culture Team focused on leadership behaviours, communication, and people management skills
- Opportunities to build your confidence, influence, and leadership capability within a supportive environment
- Exposure to cross functional working and collaboration with wider business stakeholders
- Clear progression opportunities, with future development pathways that could lead to promotion into a Programme Manager role
Desirable Skills & Experience:
- Prior completion of the Line Management Talent Academy
- Experience working across multiple apprenticeship programmes
- Experience coaching, mentoring, or managing individuals and supporting their professional development
- Strong leadership, interpersonal, and communication skills
- Excellent product and programme knowledge
- The ability to build credibility, trust, and positive working relationships across the Coach Team, Teaching & Learning, IQA and the wider business
- Good understanding of reporting and data analysis to support programme monitoring, planning, and performance management
- Strong understanding of the learner journey and the factors that drive learner success
- A proactive approach to identifying trends, solving problems, and implementing improvements to support both learner and colleague performance
Junior Talent Development Manager employer: Baltic Apprenticeships
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Talent Development Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out and show you're genuinely interested.
✨Tip Number 3
Practice your interview skills with friends or family. Get comfortable talking about your experiences and how they relate to the role of Junior Talent Development Manager. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Junior Talent Development Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for developing people shine through. We want to see that you genuinely care about helping others grow and succeed in their roles.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Junior Talent Development Manager role. We love seeing candidates who take the time to connect their background with our mission at Baltic.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly understand what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Baltic Apprenticeships
✨Know the Company Inside Out
Before your interview, make sure you research Baltic thoroughly. Understand their operational strategy and people strategy, especially how they support new Coaches. This will help you align your answers with their values and show that you're genuinely interested in the role.
✨Showcase Your Coaching Skills
As a Junior Talent Development Manager, you'll need to demonstrate your coaching abilities. Prepare examples of how you've successfully supported others in their development. Highlight your patience, empathy, and communication skills, as these are crucial for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and management style. Think of scenarios where you've had to lead a team or manage a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the onboarding process for new Coaches or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.