At a Glance
- Tasks: Refurbish machines, manage inventory, and support the team in a dynamic IT environment.
- Company: Join Cloud2IT, a close-knit team focused on tech innovation and collaboration.
- Benefits: Gain hands-on experience, learn new skills, and enjoy a supportive work culture.
- Why this job: Perfect for tech enthusiasts eager to grow in a friendly, drama-free workplace.
- Qualifications: No experience needed; just a passion for tech and a willingness to learn.
- Other info: In-person role in Carnforth with flexible hours to support your work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
Job Summary As a Junior IT Support & Hardware Technician at Cloud2IT, youll primarily work behind the scenes refurbishing machines and prepping computers to specified requirements, managing inventory, and supporting the team. You wont be working directly with customers straight away, but this role is designed to gradually ease you into a customer-facing environment as your confidence and skills grow. Its a great opportunity for someone eager to learn, tackle technical challenges, and develop their IT expertise in a dynamic MSP setting. Key Responsibilities Refurbish machines and prep computers to specified requirements Handle VoIP hardware inventory and management Image and configure PCs for deployment Install and upgrade hardware components like RAM, NVMe drives, and graphics cards Receive, test, and sticker refurbished devices Manage stock levels and organise the hardware storage area Assist with picking, packing, and dispatching equipment for site visits and deliveries Support the team with basic ticket triage and straightforward support calls Book appointments and assist with scheduling Pre-provision network hardware for upcoming installations Maintain accurate records of stock and equipment movements Assist with procurement and sales of devices and equipment Follow health and safety guidelines while handling equipment Culture & Fit At Cloud2IT, they are a small, tight-knit team of four, so personality matters just as much as skills. They value people who: Bring a positive, respectful attitudeno drama, no ego Are team players who get on well with others and contribute to a good working atmosphere Take personal hygiene seriously (seriously, dont be the office smell problem) Have passions and hobbies outside of workbecause lifes more than just IT Can confidently share their opinions but are open to feedback and understand sometimes our way is the best way In short: if youre not a difficult person to work with, they will happily teach you all the technical stuff Person Specification Skills & Knowledge Basic interest in computers and technology Willingness and enthusiasm to learn new technical skills, including imaging software and PC setup Good organisational skills and attention to detail Basic numeracy and literacy skills Comfortable using computers and technology in general Ability to communicate clearly and politely Experience No prior experience necessary they will teach you everything you need to know! Any personal projects or interest in tech is a bonus but not essential Personal Attributes Eager to learn and develop within an IT environment Reliable, punctual, and keen to take responsibility Able to work well in a team and support others Patient and adaptable, especially when learning new tasks Positive attitude and strong work ethic Qualifications Grade C/5 in GCSE English and Grade C/4 in GCSE Maths Interest in pursuing further IT qualifications or apprenticeships is a plus Full UK driving licence is advantageous but not required Other Requirements This is an in-person role based in Carnforth, Lancashire Candidates must be able to reliably commute to the Carnforth site Some flexibility in working hours may be available to support work-life balance TPBN1_UKTJ
Junior IT Support & Hardware Technician employer: Baltic Apprenticeships
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Support & Hardware Technician
✨Tip Number 1
Familiarise yourself with common hardware components and their functions. Understanding how to install and upgrade parts like RAM and graphics cards will give you a solid foundation for the role.
✨Tip Number 2
Show your enthusiasm for learning by engaging in personal tech projects or online courses. This demonstrates your commitment to developing your skills, which is highly valued by Cloud2IT.
✨Tip Number 3
Brush up on your organisational skills. Being able to manage inventory and keep accurate records is crucial, so consider using tools or methods that help you stay organised.
✨Tip Number 4
Prepare to showcase your teamwork abilities. Since Cloud2IT values a positive working atmosphere, think of examples where you've successfully collaborated with others, even in non-work settings.
We think you need these skills to ace Junior IT Support & Hardware Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant skills or interests in technology, even if you don't have formal experience. Mention any personal projects or hobbies related to IT that demonstrate your enthusiasm and willingness to learn.
Craft a Strong Cover Letter: In your cover letter, express your eagerness to learn and develop within the IT environment. Highlight your positive attitude, teamwork skills, and any relevant coursework or qualifications, such as GCSEs in English and Maths.
Showcase Your Soft Skills: Since Cloud2IT values personality as much as skills, emphasise your ability to work well in a team, communicate clearly, and maintain a positive attitude. Provide examples of how you've demonstrated these traits in previous experiences or group activities.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important for this role.
How to prepare for a job interview at Baltic Apprenticeships
✨Show Your Enthusiasm for IT
Make sure to express your eagerness to learn and develop your skills in the IT field. Share any personal projects or interests related to technology, as this will demonstrate your passion and commitment to the role.
✨Highlight Teamwork Skills
Since Cloud2IT values a positive team atmosphere, be prepared to discuss your experiences working in teams. Emphasise your ability to collaborate and support others, showcasing how you contribute to a good working environment.
✨Demonstrate Attention to Detail
Given the nature of the role, it's crucial to show that you have good organisational skills and attention to detail. You might want to mention any relevant experiences where these skills were essential, even if they are from personal projects.
✨Prepare for Technical Questions
While no prior experience is necessary, it’s beneficial to brush up on basic IT concepts and hardware components. Be ready to discuss your understanding of computers and technology, as well as your willingness to learn about imaging software and PC setup.