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- Tasks: Join us as an IT Support Apprentice, tackling tech challenges and providing support daily.
- Company: Remedian IT drives innovation and empowers businesses in the digital world.
- Benefits: Enjoy £19,000 salary, 31 days leave, gym membership, and mental health support.
- Why this job: Gain hands-on experience, learn from industry pros, and kickstart your tech career.
- Qualifications: Must have a driving license, good communication skills, and GCSEs in Maths and English.
- Other info: Full training provided; apply now for an exciting opportunity!
The predicted salary is between 8000 - 10000 £ per month.
At Remedian IT, we dont just support technologywe drive innovation, solve challenges, and empower businesses to thrive in a digital world. Now, were looking for an enthusiastic IT Support Apprentice to join our team and become a key player in delivering exceptional IT solutions. This is your opportunity to gain hands-on experience in a fast-paced, dynamic environment where your curiosity will turn into expertise. You\’ll work alongside industry pros, tackling real-world tech challenges and developing skills that will set the foundation for an incredible career. At Remedian IT, every day is a chance to grow, contribute, and make an impact. Ready to turn your passion for technology into a powerful career? Let\’s make it happen together! A Typical Day in the Job: Responding to incoming support tickets on the help desk, assisting customers and internal staff with IT issues. Providing first-line support and escalating complex issues when needed. Assembling and disassembling computer equipment to meet specific requirements. Setting up and configuring software, including device installations and software packages. Utilising troubleshooting tools like Command Prompt (CMD), PowerShell, and SSH to diagnose and resolve technical problems. Using basic scripting tools like PowerShell, CMD, and CLI to automate and streamline tasks Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £19,000 per annum Monday Friday 9am-5pm 31 days annual leave per year including bank holidays Birthday off as an extra day annual leave Gym membership Cycle to work scheme Access to free mental health support Offer a tech scheme, can buy tech goods Desired Qualities, Skills and Knowledge: A driving license and access to your own vehicle A confident communicator – both verbal and written An IT hobbyist Good customer service skils Willingness to learn Grade 4/C in Maths and 5/C English GCSE Your Training with Baltic: This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician. Next Steps: If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted. Eligibility Criteria: You must have the right to work in the UK, and valid residency status to apply for this apprenticeship TPBN1_UKTJ
IT Apprenticeship employer: Baltic Apprenticeships
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship
✨Tip Number 1
Show your enthusiasm for technology! During your informal chat with our recruitment team, express your passion for IT and any personal projects or hobbies related to tech. This will help you stand out as a candidate who is genuinely interested in the field.
✨Tip Number 2
Familiarise yourself with common troubleshooting tools like Command Prompt and PowerShell. Being able to discuss how you've used these tools, even in a personal capacity, can demonstrate your readiness for the role and your willingness to learn.
✨Tip Number 3
Prepare to discuss customer service scenarios. Since good customer service skills are essential for this role, think of examples where you've successfully helped someone solve a problem, whether in a work setting or through volunteering.
✨Tip Number 4
Research Remedian IT and its values. Understanding the company's mission to drive innovation and empower businesses will allow you to align your answers during the interview, showing that you're not just looking for any job, but specifically want to be part of their team.
We think you need these skills to ace IT Apprenticeship
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the IT Apprenticeship role. Emphasise any IT-related hobbies or projects, as well as your communication skills and customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for technology and your eagerness to learn. Mention specific aspects of the job description that excite you and how you can contribute to Remedian IT's mission.
Showcase Your IT Knowledge: In your application, include any relevant technical skills you possess, such as familiarity with troubleshooting tools like Command Prompt or PowerShell. This will demonstrate your readiness for the hands-on experience the apprenticeship offers.
Prepare for Informal Chat: Before the informal chat with the recruitment team, think about why you want this apprenticeship and what you hope to gain from it. Be ready to discuss your passion for technology and how you can be a valuable addition to their team.
How to prepare for a job interview at Baltic Apprenticeships
✨Show Your Passion for Technology
Make sure to express your enthusiasm for IT and technology during the interview. Share any personal projects or hobbies related to tech, as this will demonstrate your genuine interest and commitment to the field.
✨Prepare for Technical Questions
Since the role involves troubleshooting and support, be ready to answer technical questions. Brush up on basic concepts of computer hardware and software, and be familiar with tools like Command Prompt and PowerShell.
✨Demonstrate Your Communication Skills
As a confident communicator, you should showcase your ability to explain technical issues clearly. Practice articulating how you would assist customers or colleagues with IT problems, highlighting your customer service skills.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the company culture, training opportunities, or specific challenges the team faces. This shows your eagerness to learn and engage with the role.
