Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support and assist with tech-related issues daily.
- Company: Positive Steps is a charitable trust focused on empowering communities in Greater Manchester.
- Benefits: Gain hands-on experience, flexible working hours, and opportunities for personal growth.
- Why this job: Make a real impact while kickstarting your IT career in a supportive environment.
- Qualifications: No prior experience needed; just a passion for technology and a willingness to learn.
- Other info: Join a team dedicated to inspiring success and transforming lives.
IT Support Apprentice – Join Positive Steps and Empower Communities!
Are you passionate about technology and eager to kickstart your career in IT support while making a real difference in people\’s lives? Positive Steps, a dedicated charitable trust committed to inspiring success and transforming lives in Greater Manchester, is seeking an enthusiastic and motivated IT Support Apprentice to join our …
WHJS1_UKTJ
IT Apprenticeship employer: Baltic Apprenticeships
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship
✨Tip Number 1
Research Positive Steps and their mission. Understanding their commitment to empowering communities will help you align your passion for technology with their goals, making you a more appealing candidate.
✨Tip Number 2
Network with current or former employees of Positive Steps. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Showcase your enthusiasm for IT support through practical experience. Whether it's volunteering to help friends or family with tech issues or participating in online forums, demonstrating your hands-on skills can set you apart from other candidates.
✨Tip Number 4
Prepare for potential interview questions by practising common scenarios in IT support. Being able to articulate how you would handle specific technical issues or customer service situations will demonstrate your readiness for the role.
We think you need these skills to ace IT Apprenticeship
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the IT Support Apprentice position at Positive Steps. Tailor your application to highlight how your interests and experiences align with their mission.
Craft a Compelling CV: Create a CV that showcases your relevant skills, any previous experience in IT or customer support, and your passion for technology. Make sure to include any volunteer work or projects that demonstrate your commitment to helping others.
Write a Personal Statement: In your personal statement, express your enthusiasm for the role and how you can contribute to Positive Steps. Share specific examples of how you've used technology to help others or solve problems, emphasising your motivation to make a difference.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in an IT support role.
How to prepare for a job interview at Baltic Apprenticeships
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Share any personal projects or experiences that demonstrate your interest in IT support, as this will show the interviewer that you are genuinely excited about the role.
✨Understand the Company’s Mission
Research Positive Steps and their commitment to empowering communities. Be prepared to discuss how your values align with their mission, and think of examples where you've made a positive impact, even in small ways.
✨Prepare for Technical Questions
Brush up on basic IT concepts and common troubleshooting scenarios. The interviewer may ask you to solve a problem or explain how you would handle a specific technical issue, so being well-prepared can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team you'll be working with, the training process, or how success is measured in the role. Asking insightful questions shows your genuine interest in the position and the company.
