Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support, troubleshoot issues, and assist users with tech problems.
- Company: Join Bishop Chadwick Catholic Education Trust, fostering a culture of success in education.
- Benefits: Earn £12,313 per year, with 25 days holiday and great progression opportunities.
- Why this job: Kick-start your IT career while making a real impact in education!
- Qualifications: Passion for IT, good communication skills, and GCSEs in Maths and English.
- Other info: Full training provided; work towards an IT Support Technician Level 3 apprenticeship.
Are you ready to dive into the dynamic world of technology? JoinBishop Chadwick Catholic Education Trust/St Aidan\’s Catholic Academy orSt Wilfrid\’s RC Collegeas anIT Apprenticeand embark on an exhilarating journey towards a rewarding career in information technology! As part of the team, you\’ll have the opportunity to learn, grow, and make a tangible impact in the field of education. They are seeking a motivated and enthusiastic individual to join the team as an IT Apprentice. This role offers a fantastic opportunity for someone with a passion for technology to kick-start their career in the field of information technology while contributing to the educational sector. At St Aidans Catholic Academy they have created an impressive culture of success. They live by their values of Hard Word, Trust and Fairness with a commitment to development. They have supported multiple apprentices across the trust in different schools, offering full support, guidance and development opportunities upon completion of the apprenticeship. As an IT apprentice, you will be an essential part of the team, responsible for providing IT support for hardware, software and network issues, password resets, user set-ups and more. This will give you the chance to work in a varied role, gaining experience from industry professionals to kick-start your career in IT. This position is within either two schools within the trust, depending which one is closer: St Wilfrid\’s RC College, Temple Park Rd, South Shields NE34 0QA St Aidan\’s Catholic Academy, Willow Bank Rd, Sunderland SR2 7HJ In this role, youll work towards your IT Support Technician Level 3 apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide day-to-day helpdesk support by responding to user inquiries, troubleshooting hardware, software and network issues and documenting solutions Work on server management tasks including configuring, installing and maintaining server hardware and software and resolving server related issues Perform data central work by managing and maintaining data centre infrastructure, monitoring operations, implementing security measures and conducting data backups Serve as an IT Helpdesk resource, assisting users with password resets, account setups and access management Fix computers, iPad and G-Suite related issues by diagnosing problems and implementing appropriate solutions Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours&Benefits: £12,313 per annum – Moving to new rate in April 1st 2024 – £14,500 25 days holiday per annum plus bank holidays Car mileage allowance for drivers with business insurance Monday – Thursday 08:00 – 16:00, Friday 08:00 – 15:30 Onsite car park Good public transport links Supportive working environment Great progression opportunities Desired Qualities, Skills and Knowledge: Passion for IT Ability to communicate Ability to work as a team Committed to learning Experience with hardware such as building a PC Grade 4/C in Maths & 5/C in English GCSE Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an IT Support Technician. Next Steps: If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted. Eligibility Criteria: You must have the right to work in the UK, and valid residency status to apply for this apprenticeship. JBRP1_UKTJ
IT Apprenticeship employer: Baltic Apprenticeships
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship
✨Tip Number 1
Show your passion for technology! When you get the chance to speak with our recruitment team, make sure to share specific examples of your interest in IT, whether it's a project you've worked on or a technology you're excited about.
✨Tip Number 2
Highlight your teamwork skills. Since this role involves working closely with others, be prepared to discuss how you've successfully collaborated in past experiences, whether in school projects or other group activities.
✨Tip Number 3
Prepare to demonstrate your problem-solving abilities. Think of instances where you've troubleshooted issues, especially related to hardware or software, and be ready to explain your thought process during those situations.
✨Tip Number 4
Research the schools within the trust! Familiarize yourself with St Aidan's Catholic Academy and St Wilfrid's RC College, as understanding their values and culture will help you connect better during your conversations with us.
We think you need these skills to ace IT Apprenticeship
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the IT Apprenticeship. Understand the responsibilities and desired qualities, as this will help you tailor your application to highlight relevant skills and experiences.
Craft a Tailored CV: Create a CV that emphasizes your passion for IT and any relevant experience, such as building PCs or troubleshooting technology. Make sure to include your GCSE grades in Maths and English, as these are specifically mentioned in the job description.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and how it aligns with your career goals. Mention specific aspects of the role that excite you, such as providing IT support or working with industry professionals.
Prepare for the Informal Chat: Once you submit your application, be ready for an informal chat with the recruitment team. Think about why you want this apprenticeship and how you can contribute to the team. Practice answering common interview questions related to IT and teamwork.
How to prepare for a job interview at Baltic Apprenticeships
✨Show Your Passion for IT
Make sure to express your enthusiasm for technology during the interview. Share any personal projects or experiences that demonstrate your interest in IT, such as building a PC or troubleshooting tech issues.
✨Communicate Clearly
Since communication is key in this role, practice explaining technical concepts in simple terms. Be prepared to discuss how you would assist users with common IT problems, showcasing your ability to communicate effectively.
✨Demonstrate Teamwork Skills
Highlight your ability to work well in a team. Share examples of past experiences where you collaborated with others, especially in a tech-related context, to show that you can contribute positively to the team environment.
✨Prepare for Common IT Scenarios
Familiarize yourself with common IT support scenarios, such as password resets and troubleshooting hardware issues. Being able to discuss how you would handle these situations will show your readiness for the role.
