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- Tasks: Join our IT team to provide tech support and gain hands-on experience.
- Company: Brentside High School is a vibrant educational institution dedicated to student success.
- Benefits: Enjoy a competitive salary, 25 days leave, and a school gym after hours.
- Why this job: Kick-start your IT career with on-the-job training and a recognised qualification.
- Qualifications: Grade 4 in Maths and 5 in English; a passion for computers is essential.
- Other info: Work Monday to Friday, 8:30am – 4:30pm, with full training provided.
Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an
IT Support Apprentice , where you\’ll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the
AZ-900 Azure Fundamentals
to boosting your confidence with
Confident Communication , and sharpening your people skills in
Customer Service Fundamentals , this role is your fast-track entry into the IT industry.
Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support.
Why Partnership Education? Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational institutions. As an apprentice, you\’ll work alongside a skilled and supportive team that\’s passionate about empowering educators and students through reliable, future-ready technology.
What You\’ll Be Doing While working towards your
Level 3 IT Support qualification
with
Baltic Apprenticeships , you\’ll:
Respond to remote helpdesk requests with timely and effective technical support Log, track, and resolve support calls efficiently Carry out hardware and software repairs in a fully-equipped workshop Install and configure hardware and software across client sites Maintain detailed network documentation and reports Support project needs by sourcing IT equipment Attend on-site visits to assist schools directly You\’ll receive full training and mentorship from both your workplace and the expert team at Baltic.
Salary, Hours & Benefits
£14,772 annual salary 37.5 hours per week , Monday to Friday, 9am-5pm 23 days holiday Private healthcare ,
pension contributions ,
employee assistance programme , and
life assurance Mileage allowance
– 45p per mile for travel outside your regular commute A
structured training and progression plan
within the company Potential of an annual bonus! What We\’re Looking For
A keen interest in IT and problem-solving Experience building a PC Full UK Drivers Licence and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude Your Training with Baltic This apprenticeship is more than just a qualification – it\’s your launchpad into the IT world. You\’ll complete:
AZ-900 Azure Fundamentals
– a foundational cloud computing certification Confident Communication
– develop self-awareness, body language, and digital presence Customer Service Fundamentals
– learn how to understand user needs, resolve conflict, and build professional relationships Ready to Apply? Click \”Apply\” and send us your CV! Once received, you\’ll be invited to a friendly chat with our recruitment team, followed by a formal interview with the employer if shortlisted.
Eligibility You must have the right to work in the UK and hold valid residency status.
INDIT2 TPBN1_UKTJ
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as PowerShell, Active Directory, and Wireshark. Having a basic understanding of these tools will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your enthusiasm for learning by preparing questions about the training and support you'll receive. This shows that you're eager to grow and develop your skills, which is crucial for an apprenticeship.
✨Tip Number 3
Highlight any previous experience you have in customer service or technical support, even if it's informal. Being able to communicate effectively and assist others is key in an IT support role, so share relevant examples during your discussions.
✨Tip Number 4
Research Brentside High School and its IT department to understand their values and goals. Tailoring your conversation to align with their mission can make a strong impression and demonstrate your commitment to being part of their team.
We think you need these skills to ace IT Apprenticeship
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences related to IT support. Include any technical skills, coursework, or projects that demonstrate your interest in technology and problem-solving.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the IT Apprenticeship at Brentside High School. Clearly outline why you are interested in this role and what you hope to learn during the apprenticeship.
Highlight Relevant Qualifications: Mention your academic achievements, especially your grades in Maths and English, as these are essential for the role. If you have any additional certifications or courses related to IT, be sure to include them.
Showcase Your Willingness to Learn: Emphasise your eagerness to learn and adapt in a fast-paced environment. Provide examples of situations where you successfully followed instructions or worked under pressure, as these qualities are highly valued in this role.
How to prepare for a job interview at Baltic Apprenticeships
✨Show Your Enthusiasm for IT
Make sure to express your genuine interest in technology and IT support during the interview. Share any relevant experiences or projects you've worked on, even if they were just personal or academic. This will demonstrate your passion and eagerness to learn.
✨Familiarise Yourself with Common Tools
Before the interview, take some time to research and understand the tools mentioned in the job description, such as PowerShell, Active Directory, and Wireshark. Being able to discuss these tools and how you might use them will show that you're proactive and ready to dive into the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle technical issues. Think of examples where you've successfully resolved a problem or helped someone with a tech issue. This will help you illustrate your troubleshooting skills effectively.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions about the team, the training process, or the types of projects you might work on. This shows your interest in the role and helps you determine if it's the right fit for you.