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- Tasks: Assist with IT equipment maintenance and provide technical support to users.
- Company: Join Laidlaw Schools Trust, dedicated to nurturing future IT talent.
- Benefits: Enjoy a competitive salary, 26 days holiday, gym access, and various discounts.
- Why this job: Gain hands-on experience, mentorship, and a Level 3 qualification in IT support.
- Qualifications: GCSE Grade 4 in Maths and 5 in English; good communication and time management skills required.
- Other info: Training is 100% online with real-time classes and self-paced courses.
The opportunity to apply for an IT Apprenticeship within a Laidlaw Schools Trust is now open for those who are passionate about pursuing a career in IT. If you're looking for a hands-on learning experience that combines knowledge with practical skills, this apprenticeship could be the perfect fit for you!
As an apprentice, you'll have the chance to gain valuable experience and work alongside a range of Academy staff, including the Head of IT. You'll receive mentorship and guidance to ensure a positive and productive experience, with training taking place both on-site at the Academy and off-site at external locations. The Trust has a wealth of experience working with apprentices to kick-start their career, they know exactly what it takes to support and guide you on your programme.
In this role, you'll work towards your Level 3 IT Support Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
- To assist with the maintenance of the Academy's IT equipment, including looking after the IT suites and laptops, replacing broken equipment and repairing any damages.
- To assist in the development and ongoing growth of the Central Resource System of ICT equipment.
- Integrate network related software into an existing network environment.
- Log and respond to network service calls and provide technical network support to end users as required.
- Deal with IT queries via the telephone including taking messages and passing them on as appropriate.
- Maintain the sound equipment in the tiered seating area including preparation for assemblies and repairing equipment.
- To monitor, test and adjust network systems and performance to meet accepted standards using diagnostic tools, analysers and other equipment.
- Apply diagnostic tools and techniques to identify the causes of network performance issues.
Salary, Hours & Benefits:
- Salary - £14536.2
- Monday to Friday - 8-4
- 26 days holiday (plus public holidays)
- Access to the Local Government Pension Scheme
- Discounted and free gym access
- Salary sacrifice schemes such as NHS car lease scheme and cycle to work scheme
- Healthcare cash plan to support with everyday healthcare costs
- Access to Perkbox (with a wide variety of discounts and freebies at a range of retailers)
- Financial wellbeing tools
- Discounted travel scheme
Desired Qualities, Skills and Knowledge:
- Experience of working with ICT equipment
- A good knowledge of computing software, hardware and peripherals
- Good time management skills, with an ability to meet competing demands
- Good communication skills, including verbal and written
- Excellent attention to detail and accuracy
- GCSE Grade 4 in Maths and 5 in English
Your Training with Baltic Apprenticeships:
This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You'll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you'll accelerate your skills and get the qualification and confidence you need to thrive in IT.
You'll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.
To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an apprenticeship. If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further.
Eligibility Criteria:
You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.
IT Apprenticeship employer: Baltic Apprenticeships
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship
✨Tip Number 1
Research the Laidlaw Schools Trust and their approach to IT education. Understanding their values and mission can help you tailor your conversations during interviews and show your genuine interest in their apprenticeship programme.
✨Tip Number 2
Network with current or former apprentices from the Trust. They can provide insights into the application process and what to expect during the apprenticeship, which can give you a competitive edge.
✨Tip Number 3
Prepare for potential technical questions by brushing up on your knowledge of ICT equipment and common troubleshooting techniques. Being able to demonstrate your technical skills in a practical setting can set you apart from other candidates.
✨Tip Number 4
Showcase your passion for IT through personal projects or relevant experiences. Whether it's building a computer, coding a simple program, or volunteering for tech-related tasks, sharing these experiences can highlight your commitment to the field.
We think you need these skills to ace IT Apprenticeship
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with ICT equipment and any technical skills you possess. Emphasise your communication skills and attention to detail, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for IT and explain why this apprenticeship excites you. Mention specific skills or experiences that make you a great fit for the role and what you hope to learn during the apprenticeship.
Showcase Relevant Qualifications: Include your GCSE results prominently, especially your grades in Maths and English, as they are part of the eligibility criteria. If you have any additional certifications or courses related to IT, be sure to mention them.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key qualities for this apprenticeship.
How to prepare for a job interview at Baltic Apprenticeships
✨Show Your Passion for IT
Make sure to express your enthusiasm for technology and the IT field during the interview. Share any personal projects or experiences that demonstrate your interest in IT, as this will show the interviewer that you're genuinely excited about the apprenticeship.
✨Prepare for Technical Questions
Since this role involves technical support, be ready to answer questions related to IT equipment, software, and troubleshooting. Brush up on common issues and solutions, and consider practising with a friend or mentor to build your confidence.
✨Demonstrate Good Communication Skills
Effective communication is key in IT support roles. During the interview, practice clear and concise explanations of technical concepts. This will showcase your ability to communicate with both technical and non-technical staff, which is crucial in this position.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask the interviewer about the apprenticeship programme and the team you'll be working with. This shows your interest in the role and helps you understand how you can contribute to the Academy's IT department.
