IT Support Apprentice , where you\'ll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the
AZ-900 Azure Fundamentals
to boosting your confidence with
Confident Communication , and sharpening your people skills in
Customer Service Fundamentals , this role is your fast-track entry into the IT industry.
Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support.
Why Partnership Education? Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational institutions. As an apprentice, you\'ll work alongside a skilled and supportive team that\'s passionate about empowering educators and students through reliable, future-ready technology.
What You\'ll Be Doing While working towards your
Level 3 IT Support qualification
with
Baltic Apprenticeships , you\'ll:
Respond to remote helpdesk requests with timely and effective technical support Log, track, and resolve support calls efficiently Carry out hardware and software repairs in a fully-equipped workshop Install and configure hardware and software across client sites Maintain detailed network documentation and reports Support project needs by sourcing IT equipment Attend on-site visits to assist schools directly You\'ll receive full training and mentorship from both your workplace and the expert team at Baltic.
Salary, Hours & Benefits
£14,772 annual salary 37.5 hours per week , Monday to Friday, 9am-5pm 23 days holiday Private healthcare ,
pension contributions ,
employee assistance programme , and
life assurance Mileage allowance
- 45p per mile for travel outside your regular commute A
structured training and progression plan
within the company Potential of an annual bonus! What We\'re Looking For
A keen interest in IT and problem-solving Experience building a PC Full UK Drivers Licence and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude Your Training with Baltic This apprenticeship is more than just a qualification - it\'s your launchpad into the IT world. You\'ll complete:
AZ-900 Azure Fundamentals
- a foundational cloud computing certification Confident Communication
- develop self-awareness, body language, and digital presence Customer Service Fundamentals
- learn how to understand user needs, resolve conflict, and build professional relationships Ready to Apply? Click \"Apply\" and send us your CV! Once received, you\'ll be invited to a friendly chat with our recruitment team, followed by a formal interview with the employer if shortlisted.
Eligibility You must have the right to work in the UK and hold valid residency status.
INDIT2 TPBN1_UKTJ
StudySmarter Expert Advice🤫
We think this is how you could land IT Apprenticeship in York
✨Maximise Your Local Education Network
Tap into your school or college’s career services as they often have connections with local education businesses, including potential apprenticeship opportunities. Attend any workshops or career fairs they host, as they can be a goldmine for meeting representatives from companies like Baltic Apprenticeships.
✨Show Off Your Passion for Digital Learning
Get involved in online communities that focus on digital learning and education. Join forums, participate in webinars, and contribute to discussions on platforms like Twitter or LinkedIn. This not only gives you insider knowledge but also shows companies like Baltic Apprenticeships that you're genuinely engaged in the field.
✨Be Ready for a Practical Assessment
Since this is an apprenticeship, be prepared to showcase your skills through practical assessments or tasks during interviews. Research common tasks in the digital-learning space and practice how you’d approach them, as this will help you stand out when applying to Baltic Apprenticeships.
✨Craft Your Application for Impact
When applying for the apprenticeship, tailor your application to highlight any relevant skills or experiences you have with digital tools or teaching methods. Personalise it for Baltic Apprenticeships, and don’t forget to express your enthusiasm for both education and technology!
Some tips for your application 🫡
Show Your Passion for Learning:When applying for an apprenticeship in digital learning and education, make sure to highlight your passion for education and technology. We want to see how motivated you are to grow and learn throughout your apprenticeship with us at Baltic Apprenticeships.
Include Relevant Projects.:If you've worked on any tech-related projects or created educational content, definitely mention those! These can really demonstrate your skills and understanding of digital learning tools, which is crucial for the role of IT Apprenticeship.
Be Clear About What You Want to Learn:In your cover letter, don’t be shy about sharing what you hope to achieve during your apprenticeship. Whether it’s mastering certain tools or gaining teaching experience, we want to know how you plan to make the most of your time with us at Baltic Apprenticeships.
Polish Your CV for Education:Make sure your CV highlights any relevant education or certifications that pertain to digital learning. This could include your coursework, any workshops you attended, or even online courses – anything that shows your dedication to the field and your readiness for an apprenticeship.
How to prepare for a job interview at Baltic Apprenticeships
✨Show Your Passion for Digital Education
During the interview, let your enthusiasm for digital learning shine through. Share experiences where you've used online tools or platforms, or even projects where you created educational content. This will show Baltic Apprenticeships that you're not just looking for any role, but you genuinely care about making a difference in the digital education space.
✨Prepare for Scenario-based Questions
Given that it's a digital learning role, expect scenario-based questions that will test your problem-solving skills. Think about situations where you've had to adapt to new technologies or engage with learners remotely. It’s all about demonstrating your ability to thrive in an ever-evolving digital environment!
✨Highlight Your Learning Agility
As an apprentice, you’ll need to show your eagerness to learn. Discuss any relevant courses you've taken, online certifications, or workshops that can highlight your commitment to professional growth. Let Baltic Apprenticeships know you're ready to absorb knowledge like a sponge!
✨Familiarise Yourself with Digital Tools
Brush up on popular digital education tools that might be relevant to the role, such as LMS platforms, video conferencing tools, or content creation software. We might even get into technical discussions about these tools in the interview, so being able to articulate your thoughts and experiences with them will definitely give you an edge!
