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For Companies At a Glance
- Tasks: Provide IT support, troubleshoot issues, and assist with hardware and software management.
- Company: Join Wedge Group Galvanizing, the UK's largest hot-dip galvanizing organisation with a rich 150-year history.
- Benefits: Enjoy 25 days holiday, employee discounts, and a supportive work environment with full training.
- Why this job: Kick-start your IT career in a family-owned business that values fairness and long-term development.
- Qualifications: A strong interest in IT, good problem-solving skills, and GCSEs in English and Maths are required.
- Other info: Full-time hours with annual pay reviews and opportunities for salary progression.
Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an
IT Support Apprentice , where you\’ll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the
AZ-900 Azure Fundamentals
to boosting your confidence with
Confident Communication , and sharpening your people skills in
Customer Service Fundamentals , this role is your fast-track entry into the IT industry.
Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support.
Why Partnership Education? Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational institutions. As an apprentice, you\’ll work alongside a skilled and supportive team that\’s passionate about empowering educators and students through reliable, future-ready technology.
What You\’ll Be Doing While working towards your
Level 3 IT Support qualification
with
Baltic Apprenticeships , you\’ll:
Respond to remote helpdesk requests with timely and effective technical support Log, track, and resolve support calls efficiently Carry out hardware and software repairs in a fully-equipped workshop Install and configure hardware and software across client sites Maintain detailed network documentation and reports Support project needs by sourcing IT equipment Attend on-site visits to assist schools directly You\’ll receive full training and mentorship from both your workplace and the expert team at Baltic.
Salary, Hours & Benefits
£14,772 annual salary 37.5 hours per week , Monday to Friday, 9am-5pm 23 days holiday Private healthcare ,
pension contributions ,
employee assistance programme , and
life assurance Mileage allowance
– 45p per mile for travel outside your regular commute A
structured training and progression plan
within the company Potential of an annual bonus! What We\’re Looking For
A keen interest in IT and problem-solving Experience building a PC Full UK Drivers Licence and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude Your Training with Baltic This apprenticeship is more than just a qualification – it\’s your launchpad into the IT world. You\’ll complete:
AZ-900 Azure Fundamentals
– a foundational cloud computing certification Confident Communication
– develop self-awareness, body language, and digital presence Customer Service Fundamentals
– learn how to understand user needs, resolve conflict, and build professional relationships Ready to Apply? Click \”Apply\” and send us your CV! Once received, you\’ll be invited to a friendly chat with our recruitment team, followed by a formal interview with the employer if shortlisted.
Eligibility You must have the right to work in the UK and hold valid residency status.
INDIT2 TPBN1_UKTJ
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship
✨Tip Number 1
Research Wedge Group Galvanizing and their operations. Understanding their role in the galvanizing industry will help you tailor your conversations during interviews and show your genuine interest in the company.
✨Tip Number 2
Brush up on your IT knowledge, especially in areas like hardware troubleshooting and software installation. Being able to discuss these topics confidently can set you apart from other candidates.
✨Tip Number 3
Prepare for common interview questions related to problem-solving and teamwork. Think of examples from your past experiences where you've successfully resolved issues or collaborated with others.
✨Tip Number 4
Show enthusiasm for learning and development. Highlight any relevant courses or self-study you've undertaken in IT, as this demonstrates your proactive approach and commitment to growing in the field.
We think you need these skills to ace IT Apprenticeship
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences related to IT support, system administration, and network management. Emphasise any previous experience or projects that demonstrate your interest in IT.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and explain why you want to work with Wedge Group Galvanizing. Mention specific aspects of the role that excite you and how you hope to grow through this opportunity.
Showcase Your Skills: Highlight your problem-solving abilities, communication skills, and attention to detail in both your CV and cover letter. Provide examples of how you've demonstrated these qualities in past experiences or projects.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT role.
How to prepare for a job interview at Baltic Apprenticeships
✨Show Your Passion for IT
Make sure to express your genuine interest in IT during the interview. Talk about any personal projects, courses, or experiences that have sparked your enthusiasm for technology and how you see this apprenticeship as a stepping stone in your career.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples where you've successfully solved problems, whether in school projects or personal experiences. Highlight your logical thinking and how you approach troubleshooting, as these skills are crucial for an IT support role.
✨Communicate Clearly
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and concisely. Be ready to explain technical concepts in simple terms, as you may need to assist users who aren't tech-savvy.
✨Ask Insightful Questions
At the end of the interview, don't hesitate to ask questions about the company culture, training opportunities, or specific technologies you'll be working with. This shows your eagerness to learn and helps you determine if the company is the right fit for you.
