Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as an IT apprentice, tackling customer calls and troubleshooting tech issues daily.
- Company: Clever IT is a top managed service provider in Horwich, focused on innovative IT solutions.
- Benefits: Enjoy a great team vibe, paid lunches, and an annual Christmas party!
- Why this job: Kick-start your IT career with hands-on experience and mentorship from industry experts.
- Qualifications: A passion for IT and strong communication skills are essential; flexibility is a plus.
- Other info: Must be 18+, eligible to work in the UK, and ready to learn!
Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an
IT Support Apprentice , where you\’ll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the
AZ-900 Azure Fundamentals
to boosting your confidence with
Confident Communication , and sharpening your people skills in
Customer Service Fundamentals , this role is your fast-track entry into the IT industry.
Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support.
Why Partnership Education? Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational institutions. As an apprentice, you\’ll work alongside a skilled and supportive team that\’s passionate about empowering educators and students through reliable, future-ready technology.
What You\’ll Be Doing While working towards your
Level 3 IT Support qualification
with
Baltic Apprenticeships , you\’ll:
Respond to remote helpdesk requests with timely and effective technical support Log, track, and resolve support calls efficiently Carry out hardware and software repairs in a fully-equipped workshop Install and configure hardware and software across client sites Maintain detailed network documentation and reports Support project needs by sourcing IT equipment Attend on-site visits to assist schools directly You\’ll receive full training and mentorship from both your workplace and the expert team at Baltic.
Salary, Hours & Benefits
£14,772 annual salary 37.5 hours per week , Monday to Friday, 9am-5pm 23 days holiday Private healthcare ,
pension contributions ,
employee assistance programme , and
life assurance Mileage allowance
– 45p per mile for travel outside your regular commute A
structured training and progression plan
within the company Potential of an annual bonus! What We\’re Looking For
A keen interest in IT and problem-solving Experience building a PC Full UK Drivers Licence and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude Your Training with Baltic This apprenticeship is more than just a qualification – it\’s your launchpad into the IT world. You\’ll complete:
AZ-900 Azure Fundamentals
– a foundational cloud computing certification Confident Communication
– develop self-awareness, body language, and digital presence Customer Service Fundamentals
– learn how to understand user needs, resolve conflict, and build professional relationships Ready to Apply? Click \”Apply\” and send us your CV! Once received, you\’ll be invited to a friendly chat with our recruitment team, followed by a formal interview with the employer if shortlisted.
Eligibility You must have the right to work in the UK and hold valid residency status.
INDIT2 TPBN1_UKTJ
IT Apprenticeship employer: Baltic Apprenticeships
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship
✨Tip Number 1
Familiarise yourself with the latest IT trends and technologies. Being knowledgeable about current developments in IT, such as cloud services and cybersecurity, will help you stand out during conversations with the recruitment team.
✨Tip Number 2
Practice your communication skills. Since the role involves answering calls and providing support, being able to communicate clearly and confidently will be crucial. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Get hands-on experience with common IT tools. Familiarise yourself with ticketing systems and remote access tools like TeamViewer. This practical knowledge will not only impress the interviewers but also prepare you for the tasks you'll encounter in the role.
✨Tip Number 4
Show your passion for IT during the informal chat. Share any personal projects or experiences that demonstrate your enthusiasm for technology. This will help convey your commitment to the field and make a positive impression on the recruitment team.
We think you need these skills to ace IT Apprenticeship
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an IT apprentice at Clever IT. Familiarise yourself with their services and the skills required, such as password resets and troubleshooting.
Tailor Your CV: Craft your CV to highlight relevant experience and skills that align with the job description. Emphasise your passion for IT and any previous experience in customer support or technical roles.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and explain why you want to work at Clever IT. Mention specific qualities they are looking for, like confident communication skills and flexibility.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Baltic Apprenticeships
✨Show Your Passion for IT
Make sure to express your enthusiasm for technology during the interview. Share any personal projects or experiences that highlight your interest in IT, as this will demonstrate your commitment to the field.
✨Prepare for Technical Questions
Expect questions related to IT concepts, such as password resets, multi-factor authentication, and troubleshooting. Brush up on these topics beforehand so you can confidently discuss your knowledge and how you would apply it in real-world scenarios.
✨Demonstrate Communication Skills
Since the role involves customer interaction, practice clear and confident communication. Be ready to explain technical concepts in simple terms, showcasing your ability to connect with clients effectively.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and the apprenticeship programme. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
