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- Tasks: Join us as an IT Support Apprentice, tackling tech challenges and providing support.
- Company: Remedian IT drives innovation and empowers businesses in the digital world.
- Benefits: Enjoy £19,000 salary, 31 days leave, birthday off, and free mental health support.
- Other info: Full training provided; apply now to start your journey in IT!
- Why this job: Gain hands-on experience, learn from industry pros, and kickstart your tech career.
- Qualifications: Must have a driving license, confident communication skills, and GCSEs in Maths and English.
At Remedian IT, we don’t just support technology—we drive innovation, solve challenges, and empower businesses to thrive in a digital world. Now, we’re looking for an enthusiastic IT Support Apprentice to join our team and become a key player in delivering exceptional IT solutions. This is your opportunity to gain hands-on experience in a fast-paced, […]
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At Remedian IT, we don’t just support technology—we drive innovation, solve challenges, and empower businesses to thrive in a digital world. Now, we’re looking for an enthusiastic IT Support Apprentice to join our team and become a key player in delivering exceptional IT solutions.
This is your opportunity to gain hands-on experience in a fast-paced, dynamic environment where your curiosity will turn into expertise. You\’ll work alongside industry pros, tackling real-world tech challenges and developing skills that will set the foundation for an incredible career.
At Remedian IT, every day is a chance to grow, contribute, and make an impact. Ready to turn your passion for technology into a powerful career? Let\’s make it happen together!
A Typical Day in the Job:
- Responding to incoming support tickets on the help desk, assisting customers and internal staff with IT issues.
- Providing first-line support and escalating complex issues when needed.
- Assembling and disassembling computer equipment to meet specific requirements.
- Setting up and configuring software, including device installations and software packages.
- Utilising troubleshooting tools like Command Prompt (CMD), PowerShell, and SSH to diagnose and resolve technical problems.
- Using basic scripting tools like PowerShell, CMD, and CLI to automate and streamline tasks
Full training and support will be provided by your workplace mentor and from the Baltic team.
Salary, Hours & Benefits:
- £19,000 per annum
- Monday – Friday 9am-5pm
- 31 days annual leave per year including bank holidays
- Birthday off as an extra day annual leave
- Cycle to work scheme
- Access to free mental health support
- Offer a tech scheme, can buy tech goods
Desired Qualities, Skills and Knowledge:
- A driving license and access to your own vehicle
- A confident communicator – both verbal and written
- An IT hobbyist
- Willingness to learn
- Grade 4/C in Maths and 5/C English GCSE
Your Training with Baltic:
This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician.
Next Steps:
If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.
Eligibility Criteria:
You must have the right to work in the UK, and valid residency status to apply for this apprenticeship
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IT Apprenticeship employer: Baltic Apprenticeships
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship
✨Tip Number 1
Familiarise yourself with the latest IT trends and technologies. Being knowledgeable about current innovations will not only impress your interviewers but also show your genuine interest in the field.
✨Tip Number 2
Practice your troubleshooting skills using common tools like Command Prompt and PowerShell. Being able to demonstrate your problem-solving abilities during the interview can set you apart from other candidates.
✨Tip Number 3
Prepare for the informal chat by thinking of questions to ask about the company culture and the team you'll be working with. This shows your enthusiasm and helps you gauge if it's the right fit for you.
✨Tip Number 4
Highlight any relevant IT hobbies or projects you've worked on in your discussions. Sharing your passion for technology can make a strong impression and demonstrate your commitment to learning.
We think you need these skills to ace IT Apprenticeship
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the IT Support Apprentice role. Emphasise any IT-related hobbies or projects that showcase your passion for technology.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Mention specific reasons why you want to work at Remedian IT and how you can contribute to their mission of driving innovation.
Showcase Your Communication Skills: Since the role requires confident communication, ensure your application reflects strong verbal and written skills. Use clear and concise language, and avoid jargon unless necessary.
Prepare for the Informal Chat: Once your application is submitted, prepare for the informal chat with the recruitment team. Think about questions you might have about the role and be ready to discuss your interest in IT and your willingness to learn.
How to prepare for a job interview at Baltic Apprenticeships
✨Show Your Passion for IT
Make sure to express your enthusiasm for technology during the interview. Share any personal projects or hobbies related to IT, as this will demonstrate your genuine interest and commitment to the field.
✨Prepare for Technical Questions
Since the role involves troubleshooting and support, be ready to answer technical questions. Brush up on basic concepts like Command Prompt, PowerShell, and common IT issues to showcase your knowledge and problem-solving skills.
✨Demonstrate Communication Skills
As a confident communicator, practice explaining technical concepts in simple terms. This will show that you can effectively assist customers and colleagues, which is crucial for an IT Support Apprentice.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the apprenticeship. Inquire about the team dynamics, training opportunities, and the types of challenges you might face. This shows your eagerness to learn and engage with the role.