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- Tasks: Kickstart your IT career with hands-on support and training in a dynamic environment.
- Company: Join Cambridge Support, a multi-award-winning IT company with a supportive team.
- Benefits: Enjoy 25 days holiday, private healthcare, and exciting team incentives.
- Why this job: Gain valuable skills and qualifications while making a real impact in IT.
- Qualifications: Passion for IT, eagerness to learn, and good organisational skills required.
- Other info: Progression opportunities available after completing your Level 3 qualification.
The predicted salary is between 8000 - 10000 £ per year.
Start your career in IT with Cambridge Support! Cambridge Support are a multi-award-winning IT support company which includes a team of qualified IT professionals with a range of experience to provide you with unlimited support on the start of your journey.
They are looking for an apprentice who is eager and ready to learn to be part of their growing team. With Cambridge Support, they will encourage you to bring fresh ideas and become a valuable member. You will receive training from Baltic Apprenticeships where classes will be via online every 4-6 weeks over a 2 day period. We will make sure you are supported each step of the way to ensure you are receiving all the knowledge and skills you need to grow into the world of IT.
You will also be able to enjoy great perks working with Cambridge Support which includes:
- 25 days annual leave plus bank holiday
- Team incentives/nights out
- Private healthcare
- Progression opportunities
In this role, you will work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
- Security processes such as password resets, MSA resets/enrolments, data encryption, internal security processes etc.
- Support with SLA's on the ticketing system.
- Document tasks and track escalations through the ticketing system.
- Provide support over the phone, email, tickets and occasional F2F site visits.
- Use a range of troubleshooting tools like ninja for remote access, Microsoft lighthouse, Wireshark, command prompt and Cisco Meraki.
- Install and configure hardware such as adding additional RAM, changing SSD's, working with routers etc.
- Conduct software updates like service packs, security patches and driver updates.
- Building machines and laptops for customers.
Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships.
Desired Qualities, Skills and Knowledge:
- Has a genuine passion for IT.
- Eager to learn.
- Demonstrates good organisational skills.
- Shows enthusiasm within the role.
- Grade 4 in GCSE Maths & Grade 5 in GCSE English.
Salary, Hours & Benefits:
- £15,000- £17,000 per annum.
- 9am-5:30pm Monday to Friday.
- 25 days holiday plus bank holiday.
- Pension scheme.
- Private healthcare.
- Team incentives/nights out.
- Progression opportunities.
This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we will support you to take the next steps, including further training and progression onto a Level 4 qualification.
Your Training with Baltic Apprenticeships:
This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You will get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you will accelerate your skills and get the qualification and confidence you need to thrive in IT. You will be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.
IT Apprenticeship in Eaton Socon employer: Baltic Apprenticeships
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship in Eaton Socon
✨Tip Number 1
Network like a pro! Reach out to current employees at Cambridge Support on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the apprenticeship.
✨Tip Number 2
Prepare for the interview by brushing up on your IT knowledge. Familiarise yourself with common troubleshooting tools mentioned in the job description, like Wireshark and command prompt. Showing that you know your stuff can really impress!
✨Tip Number 3
Be ready to showcase your passion for IT during the interview. Share any personal projects or experiences that highlight your eagerness to learn and grow in the field. This will help us see your potential as a valuable team member.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace IT Apprenticeship in Eaton Socon
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for technology! In your application, mention any personal projects or experiences that highlight your love for IT. This will help us understand why you're eager to join our team.
Tailor Your Application: Make sure to customise your application to fit the role. Use keywords from the job description and relate your skills to what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences. This makes it easier for us to see how you fit into our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Baltic Apprenticeships
✨Know Your IT Basics
Before heading into the interview, brush up on your IT fundamentals. Familiarise yourself with common troubleshooting tools mentioned in the job description, like command prompt and Wireshark. This will show your genuine passion for IT and eagerness to learn.
✨Show Enthusiasm
Cambridge Support is looking for someone who is eager and ready to learn. During the interview, express your enthusiasm for the role and the IT field. Share any personal projects or experiences that highlight your interest in technology.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the apprenticeship programme, team dynamics, and progression opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Demonstrate Organisational Skills
Since good organisational skills are desired, come prepared with examples of how you've managed tasks or projects in the past. Whether it's schoolwork or personal projects, showing that you can keep things organised will impress your interviewers.
