At a Glance
- Tasks: Inspire and guide apprentices in AI and Digital skills through coaching and workshops.
- Company: Join an Ofsted Outstanding provider of IT, Tech, and Digital apprenticeships.
- Benefits: Enjoy a competitive salary, flexible working, and fantastic career development opportunities.
- Other info: Be part of a supportive culture with regular social events and a 4.5-day work week.
- Why this job: Make a real impact on the next generation of tech talent while growing your own skills.
- Qualifications: Teaching qualification or experience in digital/apprenticeship sectors required.
The predicted salary is between 28840 - 46350 € per year.
Department: Operations
Location: Head Office: Pioneer House, Morton Park, Darlington (Hybrid available after probation)
DBS Check: Required
Salary: £28,840- £46,350 per annum (Depending on level)
Bonus: Cohort Success & Progression Bonuses
Who We Are
We are an Ofsted Outstanding provider of apprenticeships in the IT, Tech, and Digital sector. Our mission is to inspire learners, shape the next generation of Tech & Digital talent, and create life-changing opportunities. We innovate, grow, and focus on learner success – and we want you to join us.
The Role
As an AI & Digital Champion Coach, you’ll use your industry knowledge and understanding of apprenticeship programmes to guide learners personally and professionally. You will motivate and influence your caseload of apprentices, helping them achieve their full potential through workshops, training, and one-to-one support. This role is designed to grow with you, with Junior, Mid, and Senior levels offering increasing responsibility, autonomy, and impact.
Key Responsibilities & Role Expectations
- Junior Coach
- Support Level 3–4 learners in building portfolios and preparing for end point assessment
- Deliver training days, workshops, and microteaches
- Track learner progress via 1:1/group sessions in SMART and manage off-the-job hours
- Maintain accurate records and ensure compliance with awarding body standards
- Attend standardisation meetings and collaborate with QDA
- Support programme growth under guidance
- Coach
- Manage a caseload of up to 42 learners, supporting skills, knowledge, and behaviours development
- Facilitate technical workshops and personal development microteaches
- Evaluate and maintain high-quality programme standards; ensure accuracy and compliance
- Build strong, collaborative relationships with learners, employers, and internal stakeholders
- Maintain training plans, monitor progress, and provide constructive feedback
- Contribute to programme improvement and learner engagement
- Senior Coach
- Manage a caseload of up to 56 learners, delivering comprehensive coaching across apprenticeships
- Lead workshops, microteaches, and training sessions for skills, knowledge, and behaviour development
- Ensure programme quality, compliance, and accurate documentation at all times
- Mentor learners to achieve milestones on time and support their end point assessments
- Attend standardisation meetings, share learner progress, and manage off-the-job hours effectively
- Maintain and update occupational knowledge; drive the growth of apprenticeship provision
Essential Skills & Experience
- Teaching qualification (PGCE, PCET, AET) or experience in digital/apprenticeship sector
- Proven experience delivering AI, Business Analysis, or Digital Transformation programmes
- Strong written, verbal, and interpersonal skills; able to build rapport and provide constructive feedback
- Organised, detail-oriented, and able to manage multiple tasks
- Flexible, resilient, and logical in problem-solving
- Confident using IT systems and databases
Desirable Skills & Experience
- Degree or apprenticeship qualified in IT, Business, Data Science, or related discipline
- Knowledge of AI, Business Analysis, Digital Transformation, and apprenticeship standards
- Certifications: Change Management, Power Platform, or AI qualifications
- Experience with modern cloud platforms (e.g., Databricks, Snowflake), coding, or digital transformation tools
- Understanding of compliance, ESG, or technical frameworks is a plus
Our Benefits
At Baltic, we’re committed to creating an environment where you can thrive – professionally, personally, and socially. Voted one of the Sunday Times Top 100 Best Places to Work 2024, we’re proud of our culture, our people, and the meaningful work we do every day. Here’s what you can look forward to as part of Team Baltic:
- Career Development: Fantastic progression opportunities and clear career pathways
- Full training and ongoing support from our in-house Enablement Team
- Tailored CPD investment including 1:1 public speaking coaching, presentation skills, and more
- Culture & Work-Life Balance: A fun, supportive environment with regular social events and team activities
- Early finish every Friday – we operate a 4.5-day working week
- 25+ days annual leave, increasing to 30 with length of service
- No weekend or Bank Holiday working
- Full office closure between Christmas and New Year
- Additional Life Event Day annually for those big moments that matter
- Buy & Sell Holiday Scheme for extra flexibility
- Health & Wellbeing: Free, confidential mental health support through SPILL
- Access to high-value wellbeing initiatives, including face-to-face sessions with a Health & Wellbeing Specialist
- Local discounted gym memberships
- Enhanced maternity and paternity leave (after 2 years’ service)
- Recognition & Engagement: Baltic Scratch Card Scheme – instant wins for great work
- Baltic Breakfasts, competitions, and engagement days
- Volunteer Day annually to give back to causes you care about
We don’t just believe in a people-first culture – we bring it to life every day. And the most exciting part? We’re only just getting started. Join us on our journey and be part of something meaningful, ambitious, and full of opportunity.
A successful AI & Digital Champion Coach will embody our core values:
- Be the Expert: Continuously deepen your understanding of apprenticeship standards, coaching practices, and industry knowledge to deliver confident, high-quality guidance. Use your expertise to help learners build the skills, knowledge, and behaviours they need to succeed in both their roles and their assessments.
- Be the Customer: Put the apprentice at the centre of everything you do. Provide personalised, empathetic support that recognises each learner’s individual strengths, challenges, and goals - creating a safe environment that enables confidence and growth.
- Be the Future: Embrace innovation and strive for continuous improvement in the learning experience. Use feedback, data, and insight to enhance delivery, reduce rework, and ensure our apprenticeship programmes evolve to meet future needs for learners, employers, and the wider organisation.
By living these values, you’ll help shape a future-ready workforce, build lasting relationships, and support every apprentice to achieve their full potential.
We welcome applications from candidates of all backgrounds. However, please note that we’re currently unable to offer visa sponsorship, so you’ll need to have existing right to work in the UK to be considered for this role.
Please note that applications will not be reviewed until 1st April 2026, and we will be in touch with an update shortly thereafter.
AI & Digital Champion Coach (All levels) in Darlington employer: Baltic Apprenticeships
At Baltic, we pride ourselves on being an Ofsted Outstanding provider of apprenticeships in the IT, Tech, and Digital sector, offering a vibrant work culture that prioritises professional growth and employee wellbeing. With a strong focus on career development, flexible working arrangements, and a supportive environment, our team enjoys a 4.5-day working week, generous annual leave, and unique benefits like tailored CPD investment and mental health support. Join us in shaping the future of Tech & Digital talent while being part of a company recognised as one of the Sunday Times Top 100 Best Places to Work 2024.
StudySmarter Expert Advice🤫
We think this is how you could land AI & Digital Champion Coach (All levels) in Darlington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections you make, the better your chances of landing that AI & Digital Champion Coach role.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to coaching and digital transformation. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your passion for helping learners succeed! During interviews, share specific examples of how you've motivated others or improved their skills. This will demonstrate that you're the right fit for our mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace AI & Digital Champion Coach (All levels) in Darlington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the AI & Digital Champion Coach role. Highlight your relevant experience in coaching, digital transformation, or apprenticeships to show us you’re the perfect fit!
Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills align with our mission. Use specific examples from your past experiences that reflect your ability to motivate and support learners.
Be Authentic:We want to see the real you! Let your personality shine through in your application. Share your passion for education and technology, and how you can contribute to our vibrant culture at StudySmarter.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Baltic Apprenticeships
✨Know Your Stuff
Make sure you brush up on the latest trends in AI, Business Analysis, and Digital Transformation. Familiarise yourself with apprenticeship standards and be ready to discuss how your experience aligns with the role of an AI & Digital Champion Coach.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully supported learners in the past. Think about specific instances where you motivated someone or helped them overcome challenges. This will demonstrate your ability to put the apprentice at the centre of your approach.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle certain situations with learners. Practice responses that highlight your problem-solving skills and your ability to adapt to different learning needs. This shows you can think on your feet and tailor your coaching style.
✨Embrace the Culture
Research the company culture and values. Be prepared to discuss how you embody these values in your work. Showing that you align with their mission to inspire learners and create opportunities will set you apart as a candidate who truly fits the team.
