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- Tasks: Dive into IT with hands-on experience in cybersecurity, networking, and data management.
- Company: Join COOLSPIRiT, a supportive tech company with a friendly culture.
- Benefits: Earn £18,000-£20,000, enjoy 25 days holiday, and receive full training.
- Why this job: Launch your IT career while learning from experienced professionals and gaining real skills.
- Qualifications: Enthusiasm for IT, great customer service skills, and GCSEs in English and Maths.
- Other info: Guaranteed full-time role after apprenticeship and opportunities for further training.
The predicted salary is between 15000 - 17000 £ per year.
Start your career in IT with COOLSPIRiT! COOLSPIRiT is offering an exciting IT Apprentice role where someone can dive into the world of cybersecurity, networking, data management and cutting-edge technology. They will be working alongside experienced IT professionals, learning how to keep systems running smoothly, protect important data and support customers who rely on COOLSPIRiT every day.
This apprenticeship gives the learner a chance to build real technical skills, gain industry experience and earn while they learn in a supportive and friendly workplace. They will get involved in hands-on tasks with modern tools and devices, help find and fix issues and grow their confidence as an IT specialist.
The role includes 25 days paid holiday plus bank holidays, giving them plenty of time to recharge. There are regular team social events where they can get to know colleagues, and best of all, a guaranteed full-time role upon successfully completing the apprenticeship. They will be learning, earning and setting up a strong career path all at the same time.
In this role, you will work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
- Provide first-line IT support using tools such as Datto, Windows, Event Logs, and Commvault.
- Install, configure, and maintain hardware and software across the organisation.
- Monitor system performance, including servers and network connections, to ensure smooth operation.
- Troubleshoot and resolve technical issues in a timely and professional manner.
- Support and maintain secure connectivity through VPNs, access points, and network devices.
- Assist in regular data backup and recovery tasks to protect critical information.
- Keep accurate records of issues, fixes, and maintenance activities.
- Work proactively to identify potential system risks and help implement improvements.
Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships.
Desired Qualities, Skills and Knowledge:
- Enthusiastic about IT and technology - knowledge of hardware and software is welcomed.
- Great customer service skills - experience is beneficial.
- Ability to work well in a team and independently.
- GCSE Grade 5 English and 4 in Maths.
Salary, Hours & Benefits:
- £18,000-£20,000 per annum.
- 9am-5:30pm Monday to Friday.
- 25 days holiday plus 8 bank holidays.
- Equipment provided - laptop, mobile phone.
- Regular team social events.
- Great working environment.
- Outstanding support throughout your apprenticeship.
- Full-time role upon completion of the apprenticeship.
This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we will support you to take the next steps, including further training and progression onto a Level 4 qualification.
Your Training with Baltic Apprenticeships:
This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You will get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you will accelerate your skills and get the qualification and confidence you need to thrive in IT. You will be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.
IT Apprenticeship in Cardiff employer: Baltic Apprenticeships
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the IT field, attend local tech meetups, or join online forums. The more connections you make, the better your chances of landing that apprenticeship.
✨Tip Number 2
Show off your passion for IT! When you get the chance to chat with potential employers, share your enthusiasm for technology and any projects you've worked on. It’ll help you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by practising common IT scenarios. Think about how you'd troubleshoot issues or explain technical concepts to non-techies. This will show you're ready for the hands-on tasks in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Apprenticeship in Cardiff
Some tips for your application 🫡
Show Your Passion for IT: When you're writing your application, let your enthusiasm for IT shine through! Talk about any projects or experiences you've had that relate to technology, even if they're just personal interests. We love seeing candidates who are genuinely excited about the field.
Tailor Your Application: Make sure to customise your application for the IT Apprentice role. Highlight relevant skills and experiences that match the job description. We want to see how you fit into our team and what you can bring to the table!
Keep It Clear and Concise: While we appreciate detail, it's important to keep your application clear and to the point. Use bullet points where possible and avoid long paragraphs. This makes it easier for us to see your key strengths and qualifications at a glance.
Apply Through Our Website: Don't forget to submit your application through our website! This ensures that we receive all your details correctly and helps us keep track of your application. Plus, it’s super easy to do!
How to prepare for a job interview at Baltic Apprenticeships
✨Know Your Tech Basics
Brush up on your knowledge of hardware and software, as well as basic networking concepts. Being able to discuss these topics confidently will show that you're genuinely interested in IT and ready to learn.
✨Show Off Your Customer Service Skills
Since great customer service is key for this role, think of examples from your past experiences where you helped someone solve a problem. This could be anything from helping a friend with tech issues to volunteering in a support role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the apprenticeship, the team culture, and what a typical day looks like. This shows your enthusiasm and helps you gauge if it's the right fit for you.
✨Practice Problem-Solving Scenarios
Expect some technical questions or scenarios during the interview. Practice explaining how you would troubleshoot common IT issues, as this will demonstrate your analytical thinking and readiness to tackle challenges.