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- Tasks: Dive into IT with hands-on experience in cybersecurity, networking, and data management.
- Company: Join COOLSPIRiT, a supportive tech company with a friendly culture.
- Benefits: Earn while you learn, enjoy 25 days holiday, and get a full-time role after the apprenticeship.
- Why this job: Launch your IT career with real skills and industry experience in a dynamic environment.
- Qualifications: Enthusiasm for IT, great customer service skills, and GCSEs in English and Maths.
- Other info: Full training provided, plus opportunities for further qualifications and career progression.
The predicted salary is between 8000 - 10000 £ per year.
Start your career in IT with COOLSPIRiT! COOLSPIRiT is offering an exciting IT Apprentice role where someone can dive into the world of cybersecurity, networking, data management and cutting-edge technology. They will be working alongside experienced IT professionals, learning how to keep systems running smoothly, protect important data and support customers who rely on COOLSPIRiT every day.
This apprenticeship gives the learner a chance to build real technical skills, gain industry experience and earn while they learn in a supportive and friendly workplace. They will get involved in hands-on tasks with modern tools and devices, help find and fix issues and grow their confidence as an IT specialist.
The role includes 25 days paid holiday plus bank holidays, giving them plenty of time to recharge. There are regular team social events where they can get to know colleagues, and best of all, a guaranteed full-time role upon successfully completing the apprenticeship. They will be learning, earning and setting up a strong career path all at the same time.
In this role, you will work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
- Provide first-line IT support using tools such as Datto, Windows, Event Logs, and Commvault.
- Install, configure, and maintain hardware and software across the organisation.
- Monitor system performance, including servers and network connections, to ensure smooth operation.
- Troubleshoot and resolve technical issues in a timely and professional manner.
- Support and maintain secure connectivity through VPNs, access points, and network devices.
- Assist in regular data backup and recovery tasks to protect critical information.
- Keep accurate records of issues, fixes, and maintenance activities.
- Work proactively to identify potential system risks and help implement improvements.
Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships.
Desired Qualities, Skills and Knowledge:
- Enthusiastic about IT and technology - knowledge of hardware and software is welcomed.
- Great customer service skills - experience is beneficial.
- Ability to work well in a team and independently.
- GCSE Grade 5 English and 4 in Maths.
Salary, Hours & Benefits:
- £18,000-£20,000 per annum.
- 9am-5:30pm Monday to Friday.
- 25 days holiday plus 8 bank holidays.
- Equipment provided - laptop, mobile phone.
- Regular team social events.
- Great working environment.
- Outstanding support throughout your apprenticeship.
- Full-time role upon completion of the apprenticeship.
This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we will support you to take the next steps, including further training and progression onto a Level 4 qualification.
Your Training with Baltic Apprenticeships:
This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You will get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you will accelerate your skills and get the qualification and confidence you need to thrive in IT. You will be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.
IT Apprenticeship in Basingstoke employer: Baltic Apprenticeships
Contact Detail:
Baltic Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprenticeship in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the IT field, attend local meetups or online webinars, and connect with professionals on LinkedIn. The more connections you make, the better your chances of landing that apprenticeship!
✨Tip Number 2
Practice your interview skills! Get a friend or family member to do mock interviews with you. This will help you feel more confident and prepared when it’s time to impress the hiring team at COOLSPIRiT.
✨Tip Number 3
Show off your passion for IT! Whether it's through personal projects, volunteering, or relevant coursework, make sure to highlight your enthusiasm and any hands-on experience you have. It’ll set you apart from the crowd!
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application and get to know you better. Plus, it’s the best way to ensure you’re considered for this exciting opportunity at COOLSPIRiT.
We think you need these skills to ace IT Apprenticeship in Basingstoke
Some tips for your application 🫡
Show Your Passion for IT: When you're writing your application, let us see your enthusiasm for technology! Share any personal projects or experiences that highlight your interest in IT, whether it's building a computer or troubleshooting tech issues for friends.
Tailor Your Application: Make sure to customise your application to fit the IT Apprentice role. Highlight relevant skills and experiences that align with the job description, like customer service or teamwork, to show us you’re the perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We want to understand your skills and experiences without having to decipher complex terms!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Baltic Apprenticeships
✨Know Your Tech Basics
Before the interview, brush up on your knowledge of hardware and software. Familiarise yourself with common IT terms and tools mentioned in the job description, like VPNs and data management. This will show your enthusiasm for IT and help you answer technical questions confidently.
✨Show Off Your Customer Service Skills
Since great customer service is key for this role, think of examples from your past experiences where you've helped someone solve a problem. Be ready to discuss how you handled difficult situations and what you learned from them. This will demonstrate your ability to support customers effectively.
✨Ask Smart Questions
Prepare a few thoughtful questions about the apprenticeship and the team at COOLSPIRiT. Inquire about the types of projects you'll be working on or how the team collaborates. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with friends or family to practice your responses. Focus on articulating your passion for IT and your eagerness to learn. The more comfortable you are speaking about your skills and experiences, the more confident you'll feel during the actual interview.