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- Tasks: Welcome guests and manage reservations in a vibrant restaurant setting.
- Company: Balthazar, an iconic brasserie in Covent Garden known for elegance and exceptional cuisine.
- Benefits: Generous discounts, paid overtime, 28 days holiday, and exclusive perks.
- Why this job: Join a dynamic team and create memorable dining experiences for guests.
- Qualifications: Previous hospitality experience and excellent communication skills required.
- Other info: Great opportunities for career progression and staff recognition.
The predicted salary is between 24000 - 36000 £ per year.
Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails.
We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organisational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant.
Key Responsibilities:- Greet and welcome guests with warmth and professionalism.
- Manage reservations, ensuring accurate and efficient table assignments.
- Open Table and/or Seven Rooms experience.
- Coordinate with the service team to ensure a seamless dining experience.
- Answer phone calls and inquiries, providing information and assistance.
- Maintain the reception area, keeping it clean and organized.
- Uphold the highest standards of service and guest satisfaction.
- Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting.
- Experience with either Open Table or Seven Rooms.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Positive and friendly demeanour.
- Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
- Unrivalled opportunities for progression across the Group.
- Paid overtime.
- 28 days holiday, increasing with length of service up to 5 extra days.
- Recommend a friend scheme with great bonuses per individual referral.
- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets, and much more.
- Reward programmes, long service awards, and staff recognition and incentives.
Receptionist in London employer: Balthazar
Contact Detail:
Balthazar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
First things first, make sure you know the ins and outs of Balthazar. Familiarise yourself with their menu and the vibe of the place. When you walk in for your interview, show them you’re not just another candidate – you’re genuinely excited about being part of their team!
✨Tip Number 2
Practice your greeting! As a Receptionist, you’ll be the face of Balthazar. Nail that warm welcome and friendly smile during your interview. It’s all about making a great first impression, so let your personality shine through.
✨Tip Number 3
Get ready to showcase your organisational skills. Think of examples from your past experiences where you’ve juggled multiple tasks or handled busy situations. This will show them you can keep things running smoothly, even when it gets hectic.
✨Tip Number 4
Finally, don’t forget to ask questions! Show your interest in the role and the restaurant. Whether it’s about their service standards or team culture, asking thoughtful questions can set you apart and demonstrate your enthusiasm for joining the Balthazar family.
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how it aligns with our values at Balthazar.
Tailor Your Experience: Make sure to highlight any relevant experience you have as a receptionist or in a similar role. We’re looking for someone who can manage reservations and coordinate with our service team, so be specific about your skills and past roles!
Keep It Professional Yet Warm: Remember, as a Receptionist, you’ll be the first point of contact for our guests. Your application should reflect a balance of professionalism and warmth, just like the atmosphere we create at Balthazar.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our dynamic team.
How to prepare for a job interview at Balthazar
✨Know the Venue
Before your interview, take some time to research Balthazar. Familiarise yourself with their menu, atmosphere, and values. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Receptionist, your ability to create a welcoming environment is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a challenging situation. This will demonstrate your commitment to exceptional service.
✨Practice Your Communication
Excellent communication is crucial in this role. Consider practising common interview questions with a friend or in front of a mirror. Focus on speaking clearly and confidently, as well as maintaining a friendly demeanour that reflects the hospitality spirit of Balthazar.
✨Dress the Part
First impressions matter, especially in a restaurant setting. Dress smartly and professionally for your interview. Aim for a polished look that aligns with the elegant atmosphere of Balthazar, showing that you understand the importance of presentation in hospitality.
