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- Tasks: Ensure products meet high standards and maintain a clean, organised yard.
- Company: Join Balmoral, a global leader in customer-focused service.
- Benefits: Enjoy discounts, cycle-to-work schemes, ongoing training, and a profit-related bonus.
- Why this job: Be part of a successful team and make a real impact on customer satisfaction.
- Qualifications: FLT License desirable; mature, customer-focused attitude essential.
- Other info: Flexible, methodical team players thrive in our dynamic environment.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Join a Global Leader and Be Part of Something Exceptional! Do you want to work with a growing company that strives to be the best in the world at what we do? At Balmoral, we believe service is our differentiator. If you’re customer-focused and committed to delivering on your promises, we have an exciting opportunity for you!
Location: Balmoral Tanks Limited, Llantrisant. Please note: There may be occasional travel to other locations, including customer sites in the UK and overseas.
About the Role
You’ll play a key part in ensuring that all products coming in and out of the site meet Balmoral’s high standards and customer specifications, while always adhering to company policies and procedures.
Main Duties:
- Maintain a clean, organized yard and outdoor facilities.
- Load and unload deliveries, moving raw materials and finished goods to and from storage areas.
- Inspect all goods received to ensure quality and compliance with specifications.
- Adhere to HSE and company policies at all times.
- Assist with inventory checks and maintain accurate records of materials and equipment.
- Log all returns from customers and to suppliers.
Experience:
- FLT License desirable.
What We Offer:
- Access to the Balmoral Benefits Hub
- Discounts at restaurants, supermarkets, and holidays
- Cycle-to-work schemes
- Employee Assistance Program with confidential support and counselling
- Profit-related bonus
- Increasing annual leave
- Ongoing training and development
- Christmas shutdown
Personal Qualities:
- A mature and customer-focused attitude (able to handle difficult discussions and customer complaints) is essential.
- A belief in the fact that customers are revenue & everything else is overhead is essential.
- Able to perform in an environment where accountability and ownership represent Core Values is essential.
- Excited by change and driven to be part of a successful team is desirable.
- Willing to challenge colleagues whose behaviour is contradictory to all aspects of RATER, and ultimately the core values of the business.
R Reliability (keeping Company promises – dates, prices, workmanship)
A Authority (knowledge, expertise providing comfort and security to customers)
T Tangibles (appearance of employees, contractors, vehicles, equipment, packaging, behaviour)
E Empathy (understanding of customer’s needs and problems)
R Responsiveness (willingness to help the customer)
Overall, we employ people who are flexible, methodical and effective team players. Everyone must commit to learning and be willing to thrive in a “Right First Time” culture. Your personal values must align with the Core Value of the Business, and you must never treat any customer (internal and or external) with complacency.
Yard Operator in Pontyclun employer: Balmoral Offshore Engineering
Contact Detail:
Balmoral Offshore Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Yard Operator in Pontyclun
✨Tip Number 1
Get to know the company! Research Balmoral and understand their values, especially their commitment to customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Balmoral. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to yard operations and customer service. Think about how you can demonstrate your maturity and customer-focused attitude through real-life examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Balmoral team and ready to contribute to their success.
We think you need these skills to ace Yard Operator in Pontyclun
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer-focused attitude in your application. We want to see how you’ve handled difficult discussions or complaints in the past, as this aligns with our core values.
Be Clear and Organised: Just like maintaining a clean yard, your application should be tidy and well-structured. Use clear headings and bullet points to make it easy for us to read through your experience and skills.
Align with Our Core Values: Take a moment to reflect on our core values: Reliability, Authority, Tangibles, Empathy, and Responsiveness. We’d love to see examples of how you embody these values in your written application.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Balmoral.
How to prepare for a job interview at Balmoral Offshore Engineering
✨Know the Company Inside Out
Before your interview, take some time to research Balmoral and its core values. Understand their commitment to customer service and how they differentiate themselves in the market. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Demonstrate Your Customer Focus
Since the role requires a mature and customer-focused attitude, prepare examples from your past experiences where you've successfully handled difficult discussions or complaints. Highlight how you prioritised customer satisfaction and delivered on your promises, as this aligns perfectly with Balmoral's ethos.
✨Showcase Your Team Spirit
Balmoral values effective team players, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team's success or helped resolve conflicts, demonstrating your ability to thrive in a team-oriented environment.
✨Prepare for Practical Questions
Given the hands-on nature of the Yard Operator role, expect practical questions related to loading/unloading deliveries, maintaining yard organisation, and adhering to safety policies. Brush up on relevant procedures and be ready to discuss how you would handle various scenarios to ensure compliance and efficiency.
