Whisky Ambassador

Our hotel

The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.

Your key responsibilities

Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
As a valued part of the Forte family, you will:

• Ensure every guest feels pampered during their experience
• Guide every SCOTCH visitor on their Scotch Whiskies discovery journey
• Have a keen interest in whisky and a passion for learning
• Have a passion for service excellence and detail
• Perform all aspects of bar service, ensuring the highest standards of guest care and attention
• Tailor your approach so that high-quality results are achieved
• Be knowledgeable of the hotel, our facilities, and the local area
• Keep up-to-date with whisky trends

Who are we looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.

We are looking for team members who bring:

• Dedication and passion for hospitality
• Team spirit and trustworthiness
• Excellent communication and interpersonal skills
• Genuine approach to our high-standard service delivery
• Pride in their work

Why work with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels
• Discounted food & beverage experiences
• Discounted spa treatment and products
• Extensive learning and development opportunities
• Meals on duty, laundry of uniforms
• Social activities and events
• Recognition & reward programs
• Annual awards
• Employee Assistance Programme
• Cycle to Work

Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment, and desire from team members to delight guests and serve one another.

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