Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise in-room dining, ensuring guests receive top-notch service and a luxury experience.
- Company: Join Rocco Forte Hotels, a prestigious collection of iconic hotels known for their unique charm.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development in luxury hospitality.
- Why this job: Be part of a legendary hotel, delivering exceptional service and creating memorable guest experiences.
- Qualifications: No prior experience required; just bring your enthusiasm and willingness to learn in a fast-paced setting.
- Other info: Work at Edinburgh's most iconic address, where history meets modern luxury.
The predicted salary is between 24000 - 36000 £ per year.
Our hotel The Balmoral is located at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline, and since we opened in 1902, it has run three minutes fast to ensure our guests never miss their train.
Your key responsibilities:
- Oversee and support the daily operations ensuring each guest is genuinely welcomed and pampered during their visit.
- Deliver discreet, understated, tailored, and timely service whilst sharing your knowledge and best practice with the team.
- Remain focused on delivering excellence and seeking feedback from guests.
- Be knowledgeable of the hotel and our products.
Supervisor - In Room Dining employer: Balmoral Hotel
Contact Detail:
Balmoral Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - In Room Dining
✨Tip Number 1
Familiarise yourself with The Balmoral and its unique offerings. Understanding the hotel's history, location, and services will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your adaptability and ability to thrive under pressure. Prepare examples from your past experiences where you've successfully managed high-stress situations, as this is crucial for a supervisory role in a luxury dining environment.
✨Tip Number 3
Network with current or former employees of Rocco Forte Hotels. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
✨Tip Number 4
Prepare to discuss your knowledge of fine dining and guest service excellence. Being able to articulate your understanding of luxury service standards will show that you're ready to meet the high expectations of The Balmoral's discerning guests.
We think you need these skills to ace Supervisor - In Room Dining
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and expectations for the Supervisor - In Room Dining position. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Tailored CV: Create a CV that showcases your experience in hospitality, particularly in dining or supervisory roles. Emphasise your ability to deliver excellent customer service and any experience you have in high-pressure environments.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working at The Balmoral and how your values align with Rocco Forte Hotels. Mention specific examples of how you've provided exceptional service in previous roles and your eagerness to learn and adapt.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a luxury hotel environment.
How to prepare for a job interview at Balmoral Hotel
✨Showcase Your Customer Service Skills
As a Supervisor in In Room Dining, your ability to provide exceptional customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles, demonstrating your commitment to creating a luxury experience.
✨Demonstrate Adaptability
The role requires you to thrive in a high-pressure environment. During the interview, highlight instances where you've successfully adapted to changing circumstances or handled unexpected challenges, showcasing your flexibility and problem-solving skills.
✨Know the Hotel and Its Offerings
Familiarise yourself with The Balmoral and its unique features. Research the hotel's history, dining options, and any special services they offer. This knowledge will not only impress the interviewers but also show your genuine interest in the position.
✨Emphasise Team Collaboration
As you'll be supporting the manager and working closely with the team, it's important to convey your ability to collaborate effectively. Share examples of how you've worked as part of a team to achieve common goals, ensuring a seamless guest experience.
