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- Tasks: Keep our luxurious spa facilities spotless and create memorable experiences for guests.
- Company: Join Rocco Forte Hotels, a prestigious hotel group with a family-like culture.
- Benefits: Enjoy discounts, meals on duty, and extensive learning opportunities.
- Other info: Flexible part-time role with opportunities for social activities and recognition.
- Why this job: Be part of a passionate team in a stunning location while growing your career.
- Qualifications: Enthusiastic individuals with strong communication skills and a positive attitude.
The predicted salary is between 16221 - 16221 £ per year.
Our hotel The Balmoral is located at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities:
- Be responsible for cleaning all the spa facilities of the hotel to The Balmoral standards.
- Ensure the cleanliness is up to our hotel standards and carry out regular checks of all spa areas to ensure guest satisfaction is met.
- Be part of our spa team to create memorable experiences for our guests.
- Be knowledgeable of the hotel, our facilities, and the local area.
- Ensure compliance with hotel policies, procedures, and safety standards.
- Take pride in your work, both when working independently and as a valuable member of the housekeeping team.
Who we are looking for:
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. This role is a 24 hours per week (includes weekend work). We are looking for team members who bring:
- Pride in their work and provide a warm and confident greeting to our luxury environment.
- Positive personality.
- Excellent communication and interpersonal skills.
- Good work ethic.
- Support for the Spa team.
- High personal and professional standards.
- Strong instincts for understanding and fulfilling the needs of guests.
- A friendly and professional attitude toward guests and colleagues.
- Reliability and dedication to our team.
- Team spirit and trustworthiness.
- Pride to resolve guest and workplace issues.
- Enthusiasm for learning.
Why work with us:
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry. Working with us provides access to the following perks:
- Discounted rates across our collection of iconic hotels.
- Extensive learning and development opportunities.
- Meals on duty, laundry of uniforms.
- Social activities and events.
- Recognition programs.
- Annual awards.
- Occupational Pension Scheme.
- 50% discount on food and beverages.
- 25% discount on Spa Treatments.
- 20% discount on Health Spa products.
- Cycle to Work Scheme.
- Local Retailer Discounts.
- Employee Assistance Programme.
- Discretionary service charge.
Salary £16,221 gross per annum plus discretionary service charge.
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment, and desire from team members to delight guests and serve one another.
Spa Attendant Part-Time employer: Balmoral Hotel
Contact Detail:
Balmoral Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Attendant Part-Time
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, take some time to research The Balmoral and Rocco Forte Hotels. Understanding their values and what makes them unique will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Spa Attendant, you'll need to interact with guests and colleagues regularly. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure to express your passion for hospitality and your eagerness to contribute to the team. A positive attitude can go a long way in making a great impression!
✨Tip Number 4
Follow up after your application! A quick email thanking the hiring manager for their time and reiterating your interest in the position can set you apart from other candidates. It shows that you're proactive and truly invested in joining the team.
We think you need these skills to ace Spa Attendant Part-Time
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at Rocco Forte Hotels.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples of how you've maintained high standards in previous roles, especially in hospitality or cleaning environments.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Balmoral Hotel
✨Know the Hotel Inside Out
Before your interview, take some time to research The Balmoral and its unique offerings. Familiarise yourself with the hotel’s history, facilities, and the local area. This knowledge will not only impress your interviewers but also show your genuine interest in being part of their team.
✨Showcase Your Enthusiasm
Rocco Forte Hotels values passion and dedication. During the interview, express your enthusiasm for the hospitality industry and your desire to create memorable experiences for guests. Share specific examples of how you’ve gone above and beyond in previous roles to demonstrate your commitment.
✨Emphasise Team Spirit
As a Spa Attendant, you'll be part of a team that prides itself on collaboration. Be prepared to discuss your experiences working in teams, highlighting how you contribute positively to group dynamics and support your colleagues. This will resonate well with the hotel's emphasis on teamwork.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle guest issues. Think of scenarios where you've successfully resolved conflicts or improved guest satisfaction. Practising these responses will help you feel more confident during the interview.