At a Glance
- Tasks: Deliver luxury dining experiences to guests in their rooms with exceptional service.
- Company: Join Rocco Forte Hotels, a prestigious hotel brand known for excellence.
- Benefits: Enjoy discounted stays, meals, spa treatments, and extensive training opportunities.
- Other info: Flexible shifts and a supportive family culture await you.
- Why this job: Be part of a passionate team in a dynamic, high-pressure environment.
- Qualifications: Enthusiasm, teamwork, and a commitment to outstanding guest service.
The predicted salary is between 32000 - 32000 € per year.
Our hotel The Balmoral is located at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities:
- Cooperate well with colleagues in own team and across departments
- Tailor your approach so that high quality results are achieved
- Deliver discreet, understated and timely service, going that extra mile
- Be knowledgeable of the hotel, our facilities and local area
- Take ownership of performing the job well in line with the departmental standards
Who are we looking for:
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
- Team spirit and trustworthiness
- Pride to resolve guest and workplace issues
- Enthusiasm for learning
You will be exceptionally well presented and capable of making a warm first impression on our guests while delivering discreet, sensitive standards of service. The successful candidate will be able to work a flexible rota, including day, evening, and weekend shifts, to support our business needs.
Why work with us:
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry. Working with us provides access to the following perks:
- Discounted rates across our collection of iconic hotels
- Discounted food & beverage experiences
- Discounted spa treatment and products
- Extensive learning and development opportunities
- Meals on duty, laundry of uniforms
- Social activities and events
- Recognition & reward programs
- Annual awards
- Employee Assistance Programme
- Cycle to Work
- Discretionary Service Charge
Expected package £32,000 gross per annum (salary plus discretionary service charge).
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
In Room Dining Team Member employer: Balmoral Hotel
At Rocco Forte Hotels, we pride ourselves on fostering a supportive and dynamic work environment where every team member is valued and encouraged to grow. Located in the heart of Edinburgh, our iconic hotel offers not only competitive benefits such as discounted stays and extensive learning opportunities but also a vibrant culture that celebrates individuality and teamwork. Join us to be part of a family that is dedicated to delivering exceptional service while enjoying a fulfilling career in the luxury hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land In Room Dining Team Member
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, do a bit of research on The Balmoral and Rocco Forte Hotels. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your service skills! Since this role is all about delivering top-notch dining experiences, think about how you can demonstrate your ability to provide discreet and timely service during your interview. Maybe even role-play with a friend!
✨Tip Number 3
Show off your team spirit! Be ready to share examples of how you've worked well with others in the past. Rocco Forte Hotels values collaboration, so highlighting your teamwork skills will definitely make you stand out.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows that you’re proactive and keen to join the Rocco Forte family. Don’t miss out!
We think you need these skills to ace In Room Dining Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry. A touch of warmth and authenticity can make a big difference.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the In Room Dining Team Member role. Highlight your relevant experience and skills that align with our values at Rocco Forte Hotels. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Balmoral Hotel
✨Know Your Hotel
Before the interview, do your homework on The Balmoral and Rocco Forte Hotels. Familiarise yourself with their history, values, and what makes them unique. This will not only impress your interviewers but also help you tailor your answers to align with their ethos.
✨Showcase Your Team Spirit
Since teamwork is crucial in this role, be ready to share examples of how you've successfully collaborated with others in past jobs. Highlight your ability to adapt and support colleagues, especially in high-pressure situations, as this is key to delivering exceptional service.
✨Dress to Impress
As a potential In Room Dining Team Member, first impressions matter. Make sure you arrive looking polished and professional. This reflects your understanding of the luxury environment you'll be working in and shows respect for the interview process.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the hotel. This demonstrates your genuine interest in the position and helps you understand if it's the right fit for you. Consider asking about the team culture or opportunities for growth within the company.
