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- Tasks: Deliver luxury dining experiences to guests in their rooms with a focus on high-quality service.
- Company: Join Rocco Forte Hotels, a prestigious collection of iconic hotels known for their individuality and excellence.
- Benefits: Enjoy discounted hotel rates, meals on duty, and extensive learning opportunities.
- Why this job: Be part of a passionate team in a supportive culture that values growth and guest satisfaction.
- Qualifications: Looking for enthusiastic individuals with team spirit and a passion for hospitality.
- Other info: Experience a family-like atmosphere while working in Edinburgh's most iconic hotel.
Our hotel, The Balmoral, is located at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities:
- Cooperate well with colleagues in own team and across departments.
- Tailor your approach so that high quality results are achieved.
- Deliver discreet, understated and timely service, going that extra mile.
- Be knowledgeable of the hotel, our facilities and local area.
- Take ownership of performing the job well in line with the departmental standards.
Who we are looking for:
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
- Team spirit and trustworthiness.
- Pride to resolve guest and workplace issues.
- Enthusiasm for learning.
You will be exceptionally well presented and capable of making a warm first impression on our guests while delivering discrete, sensitive standards of service.
Why working with us:
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry. Working with us provides access to the following perks:
- Discounted rates across our collection of iconic hotels.
- Extensive learning and development opportunities.
- Meals on duty, laundry of uniforms.
- Social activities and events.
- Recognition programs.
- Annual awards.
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
In Room Dining Team Member employer: Balmoral Hotel
Contact Detail:
Balmoral Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In Room Dining Team Member
✨Tip Number 1
Familiarise yourself with the hotel and its unique offerings. Knowing the history of The Balmoral and its location will help you connect with guests and provide them with a personalised experience.
✨Tip Number 2
Demonstrate your enthusiasm for learning during any interactions. Show that you're eager to develop your skills and adapt to the high-pressure environment, which is crucial for success in this role.
✨Tip Number 3
Highlight your teamwork abilities. Since cooperation with colleagues across departments is essential, be prepared to share examples of how you've successfully worked in teams in the past.
✨Tip Number 4
Practice your presentation skills. As you'll need to make a warm first impression, ensure you can convey professionalism and friendliness in your demeanour and communication style.
We think you need these skills to ace In Room Dining Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities Rocco Forte Hotels is looking for in an In Room Dining Team Member. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Rocco Forte Hotels that resonate with you, such as their commitment to individuality and excellence in service.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service roles. Showcase your ability to work under pressure and your commitment to delivering high-quality service, as these are crucial for the position.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in the luxury hospitality industry.
How to prepare for a job interview at Balmoral Hotel
✨Show Your Enthusiasm
Make sure to express your passion for hospitality and eagerness to learn during the interview. The hotel values individuals who are dedicated and enthusiastic about providing exceptional service.
✨Demonstrate Team Spirit
Highlight your ability to work well with others and contribute to a positive team environment. Share examples of how you've collaborated with colleagues in previous roles to achieve high-quality results.
✨Know the Hotel and Local Area
Familiarise yourself with The Balmoral and its unique offerings, as well as the local area. Being knowledgeable will show your commitment to delivering an authentic experience for guests.
✨Present Yourself Well
Since first impressions matter, ensure you are exceptionally well presented for the interview. This reflects the standards expected in a luxury hotel environment and demonstrates your professionalism.
