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- Tasks: Manage spa reception, provide exceptional customer service, and coordinate bookings.
- Company: The Balmoral, a prestigious hotel in Edinburgh with a rich history.
- Benefits: Competitive pay, staff discounts, and opportunities for career advancement.
- Why this job: Join a luxury team and create memorable experiences for guests.
- Qualifications: Strong communication skills and previous reception or customer service experience.
- Other info: Dynamic work environment in a historic hotel with a focus on excellence.
The predicted salary is between 36000 - 60000 £ per year.
Our hotel The Balmoral is located at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities:
- Rocco Forte Hotels is a collection of iconic hotels that respect...
Spa Head Receptionist in Edinburgh employer: Balmoral Hotel
Contact Detail:
Balmoral Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Head Receptionist in Edinburgh
✨Tip Number 1
Make sure you know the ins and outs of The Balmoral and Rocco Forte Hotels. When you walk into that interview, show us you’re not just another candidate – demonstrate your passion for our brand and what makes us unique!
✨Tip Number 2
Practice your customer service skills! As a Spa Head Receptionist, you'll be the face of our hotel. Role-play with a friend or family member to nail those tricky questions about handling guest complaints or managing bookings.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and help us see your genuine interest in joining our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about wanting to be part of The Balmoral family.
We think you need these skills to ace Spa Head Receptionist in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to customise your application for the Spa Head Receptionist role. Highlight relevant experience and skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid fluff and focus on what makes you a great fit for our team at The Balmoral.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Balmoral Hotel
✨Know the Hotel Inside Out
Before your interview, make sure you research The Balmoral thoroughly. Familiarise yourself with its history, services, and unique features. This will not only impress your interviewers but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Spa Head Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest. This will demonstrate your ability to create memorable experiences for visitors.
✨Dress the Part
First impressions matter, especially in a luxury hotel setting. Dress smartly and professionally for your interview. This shows that you understand the importance of presentation in the hospitality industry.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and the hotel's future plans. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
