At a Glance
- Tasks: Supervise housekeeping team to ensure exceptional cleanliness and guest satisfaction.
- Company: The Balmoral, a prestigious hotel in Edinburgh with a rich history.
- Benefits: Competitive pay, staff discounts, and opportunities for career advancement.
- Other info: Be part of a dynamic team in a stunning location.
- Why this job: Join a legendary hotel and make a difference in guests' experiences every day.
- Qualifications: Experience in housekeeping and strong leadership skills.
Our hotel The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train. Your key responsibilities Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests. As a valued part of the Forte family, you will: Oversee the team's workflow, ensuring good cooperation across departments Support team members to ensure that five-star service standards are maintained at all times Deliver discreet, understated, tailored, and timely service whilst sharing your knowledge and best practice with the team Remain focused on delivering excellence and seeking feedback from guests Be knowledgeable about the hotel and our products, and actively seek opportunities to promote them Communicate regularly on the progress of tasks and consistently deliver on time to an excellent standard Who are we looking for We are seeking enthusiastic and dedicated individuals who are passio...
