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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver high-quality care services and manage branch operations.
- Company: Balmoral Health & Social Care, a friendly and supportive workplace.
- Benefits: Competitive salary of £35,000, career growth, and a chance to make a difference.
- Why this job: Join us to impact lives positively while developing your leadership skills.
- Qualifications: SVQ Level 4 in Health & Social Care or working towards it, plus managerial experience.
- Other info: Flexible hours with on-call availability; travel required.
The predicted salary is between 28000 - 42000 £ per year.
Balmoral Health & Social Care are currently recruiting a dedicated Registered Domiciliary Care Branch Manager to join our friendly and dynamic team in Stirling and Clackmannanshire. If you are passionate about care, have excellent communication and managerial skills, can work under pressure, and have a drive to succeed, then look no further and apply now.
About The Role
The ideal candidate will have to ensure the delivery of high-quality care services consistent with the expectations and preferences of service users and commissioners. They should be professional, polite, and attentive whilst also being accurate and should be able to represent the business at a senior level, both internally and externally.
Candidates will be responsible for the managerial overview and day to day control of the branch. They will have to manage business performance and ensure effective strategic planning and management for business growth. They should always be prepared and responsive and willing to meet each challenge directly.
Job Responsibilities:
- Ensure that all company policies and the requirements of commissioners and regulators relating to the assessment of service users' needs are complied with fully and consistently.
- Ensure that the company's systems, including policies and procedures, designed to effectively manage care delivery and promote quality are fully and consistently implemented.
- To actively solicit the views of service users and commissioners on the services provided.
- To monitor service compliance with customers' requirements and specifications.
- Investigate thoroughly and rigorously any complaints received in relation to the services provided.
- Ensure that complaints are responded to in accordance with recognized good practice and the company's Complaints Procedure.
- To take effective action to address areas of dissatisfaction, poor performance or failure to meet customers' preferences or expectations.
- To prepare monthly reports for the Operational Support Managers on complaints received and the action taken in response to these.
- Co-operate with the Care Inspectorate, Local Authority Commissioners and other auditors examining the service.
- In liaison with the Trainer and SVQ Assessor, ensure that effective strategies are in place to meet the identified training needs of staff.
- To maintain all staff are SSSC registered as per regulatory requirements.
- Ensure that the branch continues to achieve the requirements for Investors in People recognition.
Job Skills, Qualifications & Education Requirements
- Must hold or be working towards an SVQ Level 4 in Health & Social Care/Leadership & Management Award.
- At least 2 years managerial experience in a care setting.
- Track record of growing a domiciliary care business.
- Experience and good track record of business relationship management with Public Sector.
- Proven track record in managing resources.
- Proven leadership, interpersonal and communication skills.
- Sound and robust ICT skills and knowledge.
Additional Requirements
- PVG Membership.
- SSSC registration (must be maintained).
- Evidence of ETW in the UK.
- Travelling will be required with this position.
- Out of Hours working will be required with this position, in line with business requirements.
- On-Call availability will be required at the start of the role, but this may change and be amended in line with business requirements.
Job Types: Full-time, Permanent
Salary: £35,000.00 per year
Registered Manager in Stirling employer: Balmoral Health and Social Care
Contact Detail:
Balmoral Health and Social Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager in Stirling
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care delivery and think about how your experience aligns with their mission. This will help you stand out as someone who truly gets what they’re all about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share specific examples of how you've successfully managed teams or improved service delivery in your previous roles. This is your chance to shine and demonstrate that you’re the right fit for the Registered Manager position!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Registered Manager in Stirling
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Registered Manager role. Highlight your relevant experience in care management and how it aligns with the job description. We want to see how you can bring your unique skills to our team!
Showcase Your Passion: Let your enthusiasm for care shine through in your application. Share specific examples of how you've made a difference in previous roles. We love candidates who are genuinely passionate about improving the lives of others!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and experience.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Balmoral Health and Social Care
✨Know Your Stuff
Make sure you’re well-versed in the specifics of domiciliary care and the responsibilities of a Registered Manager. Brush up on relevant policies, procedures, and regulations that govern the sector. This will show your potential employer that you’re not just passionate about care, but also knowledgeable and ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully managed a team or improved service delivery. Highlight your ability to lead under pressure and how you’ve handled challenges in a care setting. This is crucial for demonstrating that you can manage business performance effectively.
✨Communicate Clearly
Since excellent communication is key in this role, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would solicit feedback from service users and commissioners, and how you would handle complaints. This will reflect your professionalism and attentiveness.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would respond to specific situations, such as managing a complaint or ensuring compliance with regulations. This will help you demonstrate your problem-solving skills and strategic thinking, which are essential for the role.
