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- Tasks: Ensure quality care standards and support branches in compliance across various locations.
- Company: Balmoral Health & Social Care, dedicated to improving lives in our communities.
- Benefits: Competitive salary, travel allowance, and the chance to make a real difference.
- Why this job: Join a rewarding role where every day brings new challenges and impacts vulnerable lives.
- Qualifications: SVQ Level 4 in Social Care and leadership experience required.
- Other info: Dynamic work environment with opportunities for personal growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Balmoral Health & Social Care are looking to recruit an experienced Quality Assurance Officer for our domiciliary care services. The role will cover all of our Balmoral H&S Care locations which include Ayrshire, Bearsden, Castle Douglas, Dundee, Dumfries, Falkirk, Stranraer and West Lothian.
If you are looking for a rewarding job, where no two days are the same and that you can clearly see the difference, you are making to the lives of vulnerable people within our own communities, then this is the post for you.
The successful applicant will work closely with the Care Service Director, Regional Managers and Registered Branch Managers to support the branches within the business in meeting the Companys quality compliance requirements. This will include assisting the branches in reaching their quality compliance standards for both employee and service users, undertaking internal audits, and preparing internal audit reports and ensuring that we maintain a high level of quality care provision.
Job Skills, Qualifications & Education Requirements
Required
Educated to SVQ Level 4 in Social Care Adults compulsory.
SVQ Level 4 Leadership & Management Award compulsory.
A1 Assessor and verifier award non-compulsory.
At least 2 years experience managing a care at home service.
Knowledge/Skills
Comprehensive knowledge of the National Occupational Standards of Care and the Health & Social Care Standards
Internal and external audit experience.
Must understand internal auditing standards and risk assessment practices.
Proven leadership, interpersonal and communication skills
Excellent analytical skills.
Sound and robust ICT skills and knowledge
Knowledge and experience within the care sector
The successful candidate must be able to travel effectively between locations and be willing to stay away from home on occasions if required. Both car and travel allowance are included with this role.
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Quality Assurance Officer employer: Balmoral Health and Social Care
Contact Detail:
Balmoral Health and Social Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Officer
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work at Balmoral Health & Social Care. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Quality Assurance Officer.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the National Occupational Standards of Care and the Health & Social Care Standards. We want you to show off your expertise and how it aligns with the role, so be ready to discuss how you've applied these standards in your previous roles.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable talking about your experience managing care services. Highlight your leadership skills and how you've successfully led teams to meet quality compliance standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Quality Assurance Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Assurance Officer role. Highlight your experience in managing care services and any relevant qualifications, like your SVQ Level 4. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for quality care and how you can make a difference in our communities. We love hearing personal stories that connect your experience to the role.
Showcase Your Skills: Don’t forget to showcase your analytical skills and knowledge of auditing standards. We’re keen on candidates who can demonstrate their understanding of quality compliance and risk assessment practices.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Balmoral Health and Social Care
✨Know Your Stuff
Make sure you brush up on the National Occupational Standards of Care and the Health & Social Care Standards. Being able to discuss these in detail will show that you’re not just familiar with them, but that you truly understand their importance in quality assurance.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed a care service or conducted audits. This will help demonstrate your hands-on experience and how it aligns with the requirements of the Quality Assurance Officer role.
✨Communicate Clearly
Since this role involves working closely with various managers, practice articulating your thoughts clearly and confidently. Good communication skills are key, so consider doing mock interviews with a friend to refine your delivery.
✨Be Ready to Discuss Travel
As the job requires travelling between locations, be prepared to discuss your flexibility and willingness to stay away from home when necessary. Showing that you’re adaptable and ready for the demands of the role can set you apart from other candidates.
