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- Tasks: Ensure quality care standards and support branches in compliance across various locations.
- Company: Balmoral Health & Social Care, dedicated to improving lives in our communities.
- Benefits: Competitive salary, travel allowance, and opportunities for professional growth.
- Why this job: Make a real difference in the lives of vulnerable people every day.
- Qualifications: SVQ Level 4 in Social Care and leadership experience required.
- Other info: Dynamic role with travel opportunities and a chance to lead in quality assurance.
The predicted salary is between 36000 - 60000 £ per year.
Balmoral Health & Social Care are looking to recruit an experienced Quality Assurance Officer for our domiciliary care services. The role will cover all of our Balmoral H&S Care locations which include Ayrshire, Bearsden, Castle Douglas, Dundee, Dumfries, Falkirk, Stranraer and West Lothian.
If you are looking for a rewarding job, where no two days are the same and that you can clearly see the difference, you are making to the lives of vulnerable people within our own communities, then this is the post for you.
The successful applicant will work closely with the Care Service Director, Regional Managers and Registered Branch Managers to support the branches within the business in meeting the Companys quality compliance requirements. This will include assisting the branches in reaching their quality compliance standards for both employee and service users, undertaking internal audits, and preparing internal audit reports and ensuring that we maintain a high level of quality care provision.
Job Skills, Qualifications & Education Requirements
Required
Educated to SVQ Level 4 in Social Care Adults compulsory.
SVQ Level 4 Leadership & Management Award compulsory.
A1 Assessor and verifier award non-compulsory.
At least 2 years experience managing a care at home service.
Knowledge/Skills
Comprehensive knowledge of the National Occupational Standards of Care and the Health & Social Care Standards
Internal and external audit experience.
Must understand internal auditing standards and risk assessment practices.
Proven leadership, interpersonal and communication skills
Excellent analytical skills.
Sound and robust ICT skills and knowledge
Knowledge and experience within the care sector
The successful candidate must be able to travel effectively between locations and be willing to stay away from home on occasions if required. Both car and travel allowance are included with this role.
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Quality Assurance Officer employer: Balmoral Health and Social Care
Contact Detail:
Balmoral Health and Social Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Officer
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work at Balmoral Health & Social Care. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Quality Assurance Officer.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the National Occupational Standards of Care and the Health & Social Care Standards. We want you to show off your expertise and how it aligns with the role, so be ready to discuss real-life examples from your experience!
✨Tip Number 3
Don’t forget to showcase your leadership and communication skills during the interview. Think about times when you’ve led a team or improved processes in your previous roles. We want to see how you can make a difference in the lives of vulnerable people!
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Quality Assurance Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Assurance Officer role. Highlight your experience in managing care services and any relevant qualifications, like your SVQ Level 4. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for quality care and how you can make a difference in our communities. Be sure to mention your experience with audits and compliance – it’s key for this role!
Showcase Your Skills: Don’t forget to showcase your leadership and communication skills in your application. We’re looking for someone who can work closely with our team and support our branches, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of everything. Plus, it shows you’re keen on joining our team at Balmoral Health & Social Care!
How to prepare for a job interview at Balmoral Health and Social Care
✨Know Your Stuff
Make sure you brush up on the National Occupational Standards of Care and the Health & Social Care Standards. Being able to discuss these in detail will show that you’re not just familiar with them, but that you truly understand their importance in quality assurance.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed a care at home service or conducted internal audits. This will help demonstrate your hands-on experience and how it aligns with what Balmoral Health & Social Care is looking for.
✨Ask Smart Questions
Come prepared with questions about the company’s approach to quality compliance and how they support their branches. This shows your genuine interest in the role and helps you gauge if the company culture fits you.
✨Demonstrate Leadership Skills
Be ready to discuss your leadership style and how you’ve motivated teams in the past. Highlighting your interpersonal skills and ability to communicate effectively will be key, especially since you’ll be working closely with various managers.
