At a Glance
- Tasks: Be the friendly face of our hotel, delivering exceptional customer service and managing guest enquiries.
- Company: Join Crerar Hotels, where passion for hospitality meets stunning locations.
- Benefits: Earn £13p/h, enjoy health rewards, and access exclusive discounts at our hotels.
- Other info: Work in breathtaking locations and enjoy fantastic training and progression opportunities.
- Why this job: Create unforgettable experiences for guests while developing your career in a supportive environment.
- Qualifications: Excellent communication skills and a can-do attitude; hospitality experience is a plus.
The predicted salary is between 13 - 13 £ per hour.
Join Crerar Hotels – Where Passion Meets Hospitality!
Are you looking for a rewarding career in hospitality?
At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU!
Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As a Receptionist at Crerar Hotels, are you friendly, efficient, and motivated?
If you thrive as the welcoming face of the hotel and take pride in being the first point of contact, you'll be a perfect fit for our customer-focused reception team.
We’re looking for someone who excels at creating fantastic customer experiences, with a professional appearance, excellent communication skills, and a strong phone manner.
A can-do attitude and experience in the hospitality industry will give you a strong advantage.
Your responsibilities will include delivering high-quality service, managing guest enquiries, answering calls, handling daily banking tasks, and working with hotel booking and CRM systems.
With a quick learning ability and confidence in upselling the hotel’s amenities, you’ll play a vital role in ensuring our guests have a memorable stay.
Why Work with Us?
- On top of the fantastic benefits below, we offer an hourly rate of £13p/h
- Wagestream – Get instant access to your earned wages when you need them.
- Yu Life – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand-new communications platform keeps you connected and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
Be Part of Something Special.
Come and join a team that cares about its people and delivers amazing experiences every day. Start your journey with Crerar Hotels!
#J-18808-Ljbffr
Receptionist in Oban employer: Balmoral Arms
At Crerar Hotels, we pride ourselves on being an exceptional employer that values passion and dedication in hospitality. Our team enjoys a supportive work culture with extensive career development opportunities, competitive pay, and unique benefits like instant access to earned wages and exclusive discounts at our stunning hotels across Scotland and the Lake District. Join us to be part of a caring team that celebrates your contributions and offers a rewarding experience in breathtaking locations.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Oban
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Balmoral Arms. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Balmoral Arms
Don't be shy about reaching out to Balmoral Arms directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in Oban
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Balmoral Arms and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Balmoral Arms
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
